Isabella Betancourth
Port St Lucie ,FL
Summary
Skilled person ready to take on new challenges with an organization that appreciates attention to detail and commitment to excellence. Offers experience in customer services and knowledge of proper cash handling procedures. Considered honest, hardworking, and customer-focused.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Consultant/SLS Seguros
Progressive
10.2024 - Current
- Assist customers with their unique insurance needs
- Educate them about coverage options
- Offer available products tailored to customer’s needs
Universal Banker
Anchor Bank
09.2019 - 08.2024
- Balanced teller drawers and ATM cash.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Maintained accuracy in daily transaction reporting, reconciling discrepancies promptly to ensure seamless accounting operations within the branch.
- Collaborated with team members to achieve branch performance metrics, fostering a positive work environment.
Server
Texas De Brazil
04.2018 - 07.2019
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Served food and beverages promptly with focused attention to customer needs.
Education
Associate of Arts - Business
Palm Beach State College
Palm Beach Gardens, FL05-2018
High School Diploma -
Fray Damian Gonzalez
Cali, Colombia 07-2014
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Integrity and honesty
- Time management
- Cultural awareness
- Decision-making
- Organization
- Cash handling
- Customer service
- Team work
Certification
FLA Personal Lines (2044) - NOV 2024
Languages
Spanish
Native or Bilingual
Timeline
Consultant/SLS Seguros
Progressive
10.2024 - Current
Universal Banker
Anchor Bank
09.2019 - 08.2024
Server
Texas De Brazil
04.2018 - 07.2019
FLA Personal Lines (2044) - NOV 2024
Associate of Arts - Business
Palm Beach State College
High School Diploma -
Fray Damian Gonzalez
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