Isabella Blair
TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Shop Owner
Sunflower Charms/ Ticktock
8 2023 - Current
- Manage, own, and operate an online retail storefront with the largest online platform Ticktock
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
- Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
- Fulfilled orders accurately while maintaining attention-to-detail in packaging design elements which contributed positively towards branding efforts.
Front Desk Volunteer
American Red Cross
03.2019 - 06.2020
- Volunteer
- Developed strong rapport with clients through consistent friendly interactions at the reception area.
- Efficiently maintained electronic records using database systems which streamlined access to important documentation.
- Maintained a clean and professional front desk area, ensuring a welcoming environment for clients and visitors.
- Streamlined office operations for increased efficiency by managing incoming calls, taking messages, and transferring calls as necessary.
- Supported administrative staff with scheduling appointments, data entry, and document preparation.
- Reduced wait times for visitors by efficiently processing check-ins/checkouts at the front desk area during peak hours.
Gun Counter Sales Associate
Academy Sports And Outdoors
10.2014 - 07.2015
- Sales Associate
- Boosted customer satisfaction by providing knowledgeable product recommendations and personalized service.
- Maintained a clean and visually appealing sales floor, contributing to an inviting shopping environment.
- Collaborated with team members to achieve sales goals and provide exceptional customer service at all times.
- Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
Sales Associate
Sears
05.2011 - 03.2012
- Sales Associate
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Phlebotomy - Certificate
Odessa College
05.2020 - 05.2020
High School Diploma -
Odessa High School
Odessa, TX 05.2011 -
Skills
Certification
phlebotomy
Timeline
Phlebotomy - Certificate
Odessa College
05.2020 - 05.2020
Front Desk Volunteer
American Red Cross
03.2019 - 06.2020
Gun Counter Sales Associate
Academy Sports And Outdoors
10.2014 - 07.2015
Sales Associate
Sears
05.2011 - 03.2012
High School Diploma -
Odessa High School
05.2011 -
Shop Owner
Sunflower Charms/ Ticktock
8 2023 - Current
phlebotomy
Medical terminology
Volunteer/admin desk
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