Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Brooks

West Richland,WA

Summary

Organized and responsible with proven history of reliable work ethic. Committed to providing top-notch customer service.

Overview

9
9
years of professional experience

Work History

Budtender

Nirvana Cannabis Co
Richland , WA
06.2021 - 03.2024
  • Provided excellent customer service by answering questions regarding product usage and benefits.
  • Kept up-to-date records of all transactions in compliance with state regulations.
  • Reviewed and authenticated IDs to ensure adherence to legal marijuana purchase requirements.
  • Created positive and healthy customer interactions to align with company core values.
  • Assisted customers in selecting the best products for their needs.
  • Managed supply restocking, display arrangements and general housekeeping.
  • Greeted customers with a friendly and inviting attitude.
  • Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed daily opening and closing duties including cleaning tasks as assigned.
  • Maintained a secure work environment by following safety protocols while handling cash or other valuables.
  • Handled large volume of cash with high accuracy and security each day.

Dental Assistant/Front Desk Receptionist

Forever Smiles Family Dental
Kennewick, WA
06.2019 - 07.2020
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Explained dental services and payment plans to help patients make informed decisions.
  • Maintained a neat, clean and organized environment throughout the office.
  • Took medical and dental history and recorded vital signs of patients.
  • Educated patients on proper oral hygiene techniques and habits.
  • Prepared patients by explaining scheduled treatments and potential side effects.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

Bartender

Tys Bar & Grill
West Richland, WA
11.2018 - 04.2019
  • Provided seamless support between customer service and kitchen tasks.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Performed opening and closing duties including restocking supplies.
  • Demonstrated strong performance working independently as well as with peers.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.

Housekeeping/Hotel Front Desk Clerk

Super 8 Hotel
Bremerton, WA
01.2015 - 02.2017
  • Advised housekeeping staff of rooms vacated and ready for cleaning.
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Provided information about the hotel's amenities, services and surrounding areas to guests.
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Kept records of room availability and guest accounts, manually or using computers.
  • Delivered prompt and thorough cleanliness in assigned spaces.

Education

RDA - Dental Assisting

Charter College
Pasco, WA
05-2019

High School Diploma -

Billings Senior High
Billings, MT
05-2013

Skills

  • Online order management
  • Time Managment
  • adaptability
  • Cash handling experience
  • Cleanliness and hygiene
  • Reliable
  • Customer Service
  • Leadership

Timeline

Budtender

Nirvana Cannabis Co
06.2021 - 03.2024

Dental Assistant/Front Desk Receptionist

Forever Smiles Family Dental
06.2019 - 07.2020

Bartender

Tys Bar & Grill
11.2018 - 04.2019

Housekeeping/Hotel Front Desk Clerk

Super 8 Hotel
01.2015 - 02.2017

RDA - Dental Assisting

Charter College

High School Diploma -

Billings Senior High

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Isabella Brooks