Isabella Capello
Eugene
Summary
Experienced server with over two years in the hospitality industry. Renowned for exceptional customer service, a friendly demeanor, and strong work ethic. Proven ability to thrive in fast-paced environments, efficiently managing tasks while maintaining a positive and welcoming atmosphere. Excellent teamwork, attention to detail, and commitment to delivering outstanding dining experiences.
Overview
3
3
years of professional experience
Work History
Banquet Server, Server, Hostess
The Club at Longview
02.2024 - Current
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Maintained cleanliness of work area throughout shift including tables, chairs, and floors.
- Performed opening and closing duties.
- Checked guest satisfaction levels throughout events and meals, ensuring their needs were met promptly and courteously.
- Communicated with chefs regarding any special requests from guests.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Assisted in training new hosts.
Server, Hostess
Rai Lay
08.2022 - 11.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers and hosts.
- Maintained knowledge of a vast selection of dishes.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took phone calls, placed TO-GO orders, and assisted in packaging orders.
Education
Bachelor of Arts - Fine Arts, Biology, Italian
University of Oregon
Eugene, OR06-2028
High School Diploma -
Weddington High School
Matthews, NC06-2024
Skills
- Post-event breakdown
- Station restocking
- Dining area maintenance
- Food handling
- Banquet preparation
- Hospitality service expertise
- POS operation
- Team leadership
- Communication
- Adaptability
Timeline
Banquet Server, Server, Hostess
The Club at Longview
02.2024 - Current
Server, Hostess
Rai Lay
08.2022 - 11.2023
Bachelor of Arts - Fine Arts, Biology, Italian
University of Oregon
High School Diploma -
Weddington High School
Similar Profiles
JENNIFER FEDRIZZIJENNIFER FEDRIZZI
Server at Wanumetonomy Country ClubServer at Wanumetonomy Country Club
CARMEN GANOE - General ManagerCARMEN GANOE - General Manager
Clubhouse Director at Charlotte City ClubClubhouse Director at Charlotte City Club
Reese SwansonReese Swanson
Lifeguard at Longview Country ClubLifeguard at Longview Country Club