Summary
Overview
Work History
Education
Skills
Languages
Certification
Professional Posters
Timeline
Generic

Alfonso Lena Ordaz

Summary

Enthusiastic associate with a passion to have meaningful connections with consumers Proven skills in product knowledge and effective customer communication. Committed to enhancing customer experiences through precise transactions and timely resolutions of inquiries.

Overview

2
2
Languages
1
1
Certification
2
2
years of professional experience

Work History

Sales Floor Associate

Dollar Tree
Temple, Texas
09.2024 - 08.2026
  • Engaged with customers to provide a friendly shopping experience.
  • Greeted customers and assisted in locating items to improve overall shopping experience.
  • Resolved customer inquiries and issues promptly to enhance shopping satisfaction.
  • Restocked shelves and maintained accurate inventory levels to support sales.
  • Processed transactions accurately at the cash register.

Education

Bachelor of Science - Plant And Soil Science

Texas Tech University
Lubbock, TX
05-2028

Associate of Science - Biology

Temple College
Temple, TX
05-2026

High School Diploma -

Temple High School
Temple, TX
05-2026

Skills

  • Retail Sales Experience
  • Product knowledge
  • Sales techniques
  • Customer service
  • Customer retention
  • POS system operation
  • Time management
  • Effective communication
  • Active listening
  • Interpersonal skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Elanco Veterinary Medical Applications Certification
  • TSFA Floral Certification

Professional Posters

  • Improving Math Readiness for General Chemistry Through the Development of an Online Bootcamp. Alfonso Lena Ordaz, Ariyana Fisher, Lindsey Niehof, Lance English*
  • Automating Flashcard Creation: A Python-Based Approach for General Chemistry Education. Ariyana Fisher, Alfonso Lena Ordaz, Patrick Harlan, Lance English*

Timeline

Sales Floor Associate

Dollar Tree
09.2024 - 08.2026

Bachelor of Science - Plant And Soil Science

Texas Tech University

Associate of Science - Biology

Temple College

High School Diploma -

Temple High School
Alfonso Lena Ordaz