ISABELLA CHACIN SARCOS
Plano,TX
Summary
Life Insurance Agent with leadership experience at American Income Life, specializing in training and development. Achieved significant increases in agent productivity and retention through targeted coaching strategies. Demonstrates strong organizational skills and expertise in policy management, ensuring high levels of customer service and satisfaction.
Overview
7
7
years of professional experience
Work History
Life Insurance Agent
American Income Life / Globe Life
Dallas, USA
01.2022 - 11.2024
- Promoted through multiple leadership positions: Office Manager, Agent, Supervising Agent, General Agent, Master General Agent, and State General Agent.
- Managed administrative operations, processed payments, and maintained accurate records.
- Oversaw recruiting, training, and supervision of sales teams.
- Maintained office inventory and supply management.
- Provided one-on-one coaching for new agents, boosting productivity and retention.
- Coordinated contracts, schedules, and compliance reports across multiple branches.
- Assisted clients with policy selection and coverage options.
Delivery Driver
Independent Contractor / Delivery Driver
Dallas, USA
01.2018 - 01.2022
- Provided safe, reliable, and customer-focused transportation services across the DFW area.
- Maintained a consistent 5-star rating and high customer satisfaction.
- Demonstrated strong time management and communication skills.
Education
High School Diploma - Maracaibo, Venezuela
Unidad Educativa Donaldo García López
Maracaibo, Venezuela01.2015
Some College (No Degree) - Derecho(Law)
Universidad Rafael Urdaneta
Maracaibo, VenezuelaSkills
- Leadership and team supervision
- Training and development
- Problem solving
- Attention to detail
- Insurance policy sales
- Policy reinstatement approvals
- New agent training
- Policy management expertise
- Insurance product expertise
- Policy writing
- Administrative management
- Customer service and relations
- Sales coaching and performance
- Bilingual communication: English and Spanish
- Organization and scheduling
- Problem solving and adaptability
- Microsoft Office proficiency
Languages
- English
- Spanish
Additional Information
TPS Holder (Eligible to work in the U.S.)- Maternity leave: 11/28-Present. Ready to work full time.
Timeline
Life Insurance Agent
American Income Life / Globe Life
01.2022 - 11.2024
Delivery Driver
Independent Contractor / Delivery Driver
01.2018 - 01.2022
High School Diploma - Maracaibo, Venezuela
Unidad Educativa Donaldo García López
Some College (No Degree) - Derecho(Law)
Universidad Rafael Urdaneta
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