Isabella Collins
Richfield,MN
Summary
Effective Student committed to learning, developing skills in healthcare, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pediatric Clinical Assistant
Red Balloon Urgent Care
08.2024 - Current
- Managed customer service and staff oversight for a team of 60 employees.
- Participated in weekly project status meetings, updating project priorities and progress.
- Developed and implemented efficient workflows and processes.
- Maintained and updated client contact lists and managed scheduling across multiple departments.
- Coordinated with external vendors to ensure timely delivery of materials.
- Provided administrative support, including meeting scheduling and email correspondence.
- Resolved customer service issues promptly while upholding quality standards.
- Monitored employee progress and morale, including coordinating emergency response actions.
- Kept detailed reports on staff performance and confidence levels.
Assistant Coordinator
City Of Bloomington
07.2023 - Current
- Oversaw customer service and managed a team of 60 employees.
- Participated in weekly project meetings, updating priorities and progress.
- Developed efficient workflows and maintained client contact lists.
- Coordinated with vendors for timely material delivery.
- Provided administrative support, including scheduling and email management.
- Resolved customer issues promptly and monitored staff morale and performance.
Lifeguard
Bloomington Family Aquatic Center
03.2022 - 07.2023
- Enforced safety regulations and monitored swimmers to respond to distress situations.
- Conducted emergency rescues and provided first aid when needed.
- Maintained a clean pool area and performed regular equipment maintenance.
- Participated in monthly training to stay current on water rescue techniques.
- Monitored for unsafe conditions and reported suspicious activity to management.
- Maintained accurate records of incidents, pool chemicals, and patron counts, adhering to emergency action plans.
Education
Bachelor of Arts - Human Physiology
University of Minnesota - Twin Cities
Minneapolis, MN05.2027
Skills
- Performance Tracking
- Project Management
- Staff Supervision
- Administrative Leadership
- Relationship Building
Patients' vital signs
Medical Terminology
Telephone Etiquette
- Customer Service
- Staff Management
Affiliations
- 2-time captain of Artistic Swimming teams.
- Current Coach for High School level Artistic swimming.
- Versed background in music, including 11 years of advanced choirs.
- 6 years of Aquatic Varsity level sports.
- Student Government Secretary.
- Currently on the Artistic Swimming team at the University of Minnesota.
Accomplishments
- Dean's list First semester of college.
- Maintained a GPA of over 4.3 in High School.
- Entered college with over 30 credits.
- Has taken 5 AP courses.
Certification
- Lifeguarding with CPR/AED For the Professional Rescuer and First Aid
- Lifeguard Instructor
Artistic Swimming
- Competed as a dedicated member of an artistic swimming team for 8 years, honing skills in choreography, coordination, and endurance.
- Collaborated with teammates to create and perform routines, demonstrating strong teamwork and communication abilities.
- Developed discipline and time management through rigorous training schedules and commitment to competitions.
- Contributed to team success by participating in regional and national events, achieving recognition for performance excellence.
- Enhanced creativity and artistic expression through the integration of dance and swimming techniques.
Languages
American Sign Language
Limited Working
Timeline
Pediatric Clinical Assistant
Red Balloon Urgent Care
08.2024 - Current
Assistant Coordinator
City Of Bloomington
07.2023 - Current
Lifeguard
Bloomington Family Aquatic Center
03.2022 - 07.2023
Bachelor of Arts - Human Physiology
University of Minnesota - Twin Cities
- Lifeguarding with CPR/AED For the Professional Rescuer and First Aid
- Lifeguard Instructor
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