Isabella Colmenares

Social Media Manager
LEC Law Firm & Cancha Store – Caracas, Venezuela
08/2019 – 12/2020

• Managed social media accounts and created content for daily postings, enhancing brand visibility.
• Engaged with online audiences, addressed inquiries, and improved customer interaction.
• Oversaw web page management and optimized online content.

Sales Agent
City Outlet – Michigan, US
01/2020 – 11/2021

• Increased sales by 25% within the first six months by implementing effective sales strategies and building strong customer relationships.
• Conducted product presentations, provided tailored recommendations, and achieved a 30% increase in upselling.
• Managed customer interactions, addressed inquiries, resolved complaints, and ensured a positive shopping experience.
• Utilized CRM software to track interactions, manage follow-ups, and analyze sales data.

Sales Agent & Community Manager
Carne en Vara Maute Grill – Orlando, FL
01/2022 – 10/2023

• Drove sales through personalized customer interactions and effective upselling techniques, resulting in a 20% increase in monthly revenue.
• Managed community engagement, handled customer feedback, and organized events to maintain high satisfaction levels.
• Coordinated with the marketing team to create targeted promotions and enhance brand visibility.

Advisor
Valencia College (Osceola Campus) – Orlando, FL
10/2023 – Present

• Assists students with academic and administrative inquiries, providing guidance and support.
• Manages social media accounts for the campus, creates content, and engages with the college community.
• Contributes to web page management and improves online communication strategies.