Isabella Colon
Bay Saint Louis,AL
Summary
Proactive Host and Busser with extensive experience managing high-pressure situations and ensuring exceptional customer satisfaction. Skilled in answering customer inquiries, adjusting seating arrangements, and supporting servers during peak hours. Brings strong communication abilities and adaptability to effectively handle dynamic challenges and enhance guest experiences. Assisted servers, and even served tables when needed. Two years of experience in the food service industry.
Overview
2
2
years of professional experience
Work History
Host and Busser
Field's Steak and Oyster
10.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Host and Busser
Trapani's Eatery
05.2023 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers in serving their tables.
Education
Bachelor of Science - Allied Health
University of South Alabama
Mobile, AL05.2027
High School Diploma -
Our Lady Academy
Bay Saint Louis, MS05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Highly Organized
- Adaptable to change
- Exceptional communication
- Dependable
Timeline
Host and Busser
Trapani's Eatery
05.2023 - 08.2023
Host and Busser
Field's Steak and Oyster
10.2022 - Current
Bachelor of Science - Allied Health
University of South Alabama
High School Diploma -
Our Lady Academy
Similar Profiles
Kaley DedeauxKaley Dedeaux
Restaurant Hostess at Field's Steak And Oyster BarRestaurant Hostess at Field's Steak And Oyster Bar
Noah KeenanNoah Keenan
Food Runner at Old Causeway Steak & OysterFood Runner at Old Causeway Steak & Oyster
Blair KingBlair King
Executive Chef at The Brooklyn Steak, Seafood & Oyster HouseExecutive Chef at The Brooklyn Steak, Seafood & Oyster House