Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Coy

Salt Lake City

Summary

Dynamic and reliable professional with extensive experience in customer service at Glen Oaks Community College. Proven ability to handle cash transactions accurately while fostering customer loyalty. Skilled in team collaboration and money handling, consistently enhancing customer satisfaction through exceptional service and effective problem-solving.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Cashier

Glen Oaks Community College
09.2024 - 04.2025
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Sales Associate

Hollister
05.2024 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Swim Instructor

Big Blue Swim School
01.2024 - 05.2024
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

Sales Associate

Hope Ave
04.2023 - 08.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

Olympus High School
Holladay, UT
05-2024

Skills

  • Customer service
  • Customer assistance
  • Team collaboration
  • Money handling
  • Reliability and punctuality
  • Cash register operation

Timeline

Cashier

Glen Oaks Community College
09.2024 - 04.2025

Sales Associate

Hollister
05.2024 - 08.2024

Swim Instructor

Big Blue Swim School
01.2024 - 05.2024

Sales Associate

Hope Ave
04.2023 - 08.2023

Olympus High School

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