Open To Work
Isabella Davila
San Antonio,TX
Summary
Detail-oriented server with a strong work ethic, delivering exceptional customer service and effective conflict management in fast-paced dining environments.
Overview
5
5
years of professional experience
Work History
Server
Kona Grill
San Antonio, Tx
11.2025 - Current
- Provided excellent customer service in a fast-paced sports bar environment.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Server
Ojos Locos Sports Cantina
San Antonio, TX
12.2024 - 04.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders using the restaurant's POS system.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions accurately during busy service periods.
- Responded promptly to customer inquiries and resolved any issues efficiently.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Cleaned tables and chairs to prepare dining area for next customers.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Stayed informed about daily specials, new menu items, promotions.
Host
Twin Peaks Restaurants
San Antonio, Tx
07.2024 - 09.2024
- Greeted guests warmly and managed seating arrangements efficiently.
- Communicated wait times clearly to guests and ensured smooth flow.
- Handled guest complaints professionally, ensuring a positive dining experience.
- Managed incoming calls during busy shifts.
Server
Ojos Locos Sports Cantina
San Antonio, Tx
11.2023 - 12.2023
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders using the restaurant's POS system.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Landrys Restaurant
San Antonio, Texas
05.2023 - 08.2023
- Cleaned tables and chairs to prepare dining area for next customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Informed customers of daily specials and signature menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Responded to ad hoc cleaning duties at end of shift.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Pharmacy Care Representative
HEB Distribution Center
San Antonio, TX
11.2022 - 02.2023
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- depuck matching medications to the right customer and checked uf they were ready to sent off into the right tote for packaging.
- uncap bulk medication packages so they are ready to be distributed into prescribed medications.
- packaged prescribed medications into HEB pharmacy bags with their correct prescription papers and tracking label sticker.
- restocked stations with paper bags, plastic bags, bubble wrap and aluminum bags for fridge packaging.
- scanned bags into the correct totes for them to be sent off to their correct locations as well as bulk packages
- switched out totes and closed them once they were full to send them off.
Server
Marriott
San Antonio, TX
07.2022 - 08.2022
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Trained new employees on restaurant procedures and plating techniques.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Stocked server areas with supplies before, during and after shifts.
- Resolved customer concerns with friendly and knowledgeable service.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Implemented sanitary food handling, holding and service protocols.
Recreation Attendant
Hyatt
San Antonio, Texas
05.2021 - 07.2022
- Computed payouts for ticket dispensing games to guests.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
- Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Prepared reports for management of equipment failures and breakdowns.
- Entered transactions into computer and issued customer receipts.
Server
San Antonio Hill Country
San Antonio, Texas
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Harlan High School
Skills
- Strong Work Ethic
- Recordkeeping and Reporting
- Teamwork and Collaboration
- Time Management
- Customer Service
- Money transactions
- Friendly, Positive Attitude
- Data Entry
- Liquor, Wine and Food Service
- Conflict Management
- Excellent Communication Skills
- Currency and Coin Counter
- Verbal and Written Communication
- Price Memorization
- Food Inspection
- Menu Memorization
- Food Safety Understanding
- Order Accuracy and Delivery
- Service-Oriented
- High Energy and Stamina
- Staff Training
- Customer Service and Rapport
- Age Verification
Affiliations
- Member, School Team (2018 - 2020)
- Leader, School Team (2020 - 2021)
- Nominated Homecoming Princess
Accomplishments
My accomplishments as a Recreation attendant include working fulltime in the summer during a pandemic.
Additional Information
I worked with a team for the Texas Ramp project every other weekend to help disabled people with a ramp for the front of their homes who used a wheelchair and didn't have the money for it. We got together to build wooden ramps from wooden planks in the mornings and when we finished we all took some pictures together. The team leader was Jennifer Vega and her contact information would be Jenncvega86@gmail.com 830-837-8062.
Education and Training
other
Experience
Dance Co-captain:
As a co-captain for my dance team I had experience with being a leader to all my dance team members. I helped assist them with dance skills and was a role model for the young ladies. I reminded the team about dates, events , choreography, dances, rehearsals and to ensure every member got the help that they needed. During this time I also lead my team during the Covid-19 pandemic.
Dance Member:
as a dance team member I worked efficiently while attending all practices and managing my school work.
Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
HybridOn-SiteRemoteSalary Range
$15/hr - $1000/hrTimeline
Server
Kona Grill
11.2025 - Current
Server
Ojos Locos Sports Cantina
12.2024 - 04.2025
Host
Twin Peaks Restaurants
07.2024 - 09.2024
Server
Ojos Locos Sports Cantina
11.2023 - 12.2023
Server
Landrys Restaurant
05.2023 - 08.2023
Pharmacy Care Representative
HEB Distribution Center
11.2022 - 02.2023
Server
Marriott
07.2022 - 08.2022
Recreation Attendant
Hyatt
05.2021 - 07.2022
Server
San Antonio Hill Country
High School Diploma -
Harlan High School