Summary
Overview
Work History
Education
Skills
Timeline
Server

Isabella DeCecio

Northfield,OH

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Texas Roadhouse. Proven ability to engage guests and enhance satisfaction through effective multitasking and cash handling. Known for fostering positive relationships and maintaining a clean, organized environment, ensuring a welcoming atmosphere for all patrons.

Overview

5
5
years of professional experience

Work History

Server

Texas Roadhouse
05.2024 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Barista

Dunkin' Donuts
04.2023 - 05.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Babysitter

Private Employers
10.2020 - 02.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Education

Nordonia High School
Macedonia, OH

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Customer assistance
  • Patience and empathy
  • Effective multitasking
  • Phone etiquette
  • Excellent customer service
  • Food packaging
  • Food preparation

Timeline

Server

Texas Roadhouse
05.2024 - 07.2025

Barista

Dunkin' Donuts
04.2023 - 05.2024

Babysitter

Private Employers
10.2020 - 02.2024

Nordonia High School

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Isabella DeCecio