isabella deceglie
New City,NY
Summary
Dynamic host with a proven track record at Banchetto Feast, excelling in customer service and team collaboration. Adept at managing high-pressure situations while enhancing guest satisfaction and looking to start a passion in fashion retail. Skilled in multitasking and maintaining a welcoming atmosphere, ensuring a seamless dining experience for all patrons. Committed to professionalism and adaptability in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Host
Banchetto Feast
11.2021 - 08.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Highschool -
Clarkstown North
New City, NY06.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Professional appearance
- Adaptable to change
- Team player mentality
Timeline
Host
Banchetto Feast
11.2021 - 08.2024
Highschool -
Clarkstown North
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