Isabella Delao
San Jose,CA
Summary
Currently I am a cosmetology student at Paul Mitchell, ready to graduate early May. I am looking to go into assisting right away as I would like to further my education in hair, especially in alternative and editorial hair styling. I'm always looking to expand my clientele through friends and family, making people happy with their hair is what I strive for and is the whole reason I started cosmetology school.
Overview
4
4
years of professional experience
Work History
Sales Associate
Venchi
11.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Student
Paul Mitchell The School
08.2024 - Current
- Constant practice on mannequins and live models
- Washed and Blowdryed
- Cut one length and layers
- Highlighting
- Root coverage/Grey coverage
Supervisor
Six Flags Great America
08.2021 - 09.2024
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
No Degree - Cosmetology
Paul Mitchell The School
San Jose, CA05-2025
Skills
- Customer service
- Time management
- Listening skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Relationship building
- Outgoing personality
- Product sales
- Merchandise display
- Sales trends
- Hair styling
- Blowout techniques
- Highlighting methods
- Haircutting techniques
- Social media marketing
- Color application
- Shampooing and conditioning
- Clear communication
- Hair cutting and trimming
- Social skills
Timeline
Sales Associate
Venchi
11.2024 - Current
Student
Paul Mitchell The School
08.2024 - Current
Supervisor
Six Flags Great America
08.2021 - 09.2024
No Degree - Cosmetology
Paul Mitchell The School
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