Isabella DePasquale
Providence,RI
Summary
Proven to enhance guest experiences at The Patio On Broadway through meticulous issue resolution and quality control, I excel in creating positive work environments and training team members. My expertise in kitchen operations and guest service has consistently improved service quality, demonstrating a strong commitment to excellence and pride in my work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Expeditor
The Patio On Broadway
Providence, RI
09.2024 - Current
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Server, Food Runner
Bird On The Roof
Montauk, NY
06.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Food Runner, Pastry Chef
South Edison
Montauk, NY
04.2021 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Meat Cutter, Cashier
Gosmans Fish Market
Montauk, NY
05.2020 - 09.2023
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Adhere to safety and cleanliness standards and maintained equipment.
Education
Associate Of Culinary Arts - Culinary Arts
Johnson & Wales University
Providence, RI05.2024
Skills
- Team Member Training
- Guest service
- Inventory Control
- Strong Organization
- Issue Resolution
- Menu Memorization
- Food presentation
- Kitchen Operations
- Positive Work Environment
Certification
CPR Certification
FSM Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Expeditor
The Patio On Broadway
09.2024 - Current
Server, Food Runner
Bird On The Roof
06.2022 - 08.2024
Food Runner, Pastry Chef
South Edison
04.2021 - 09.2022
Meat Cutter, Cashier
Gosmans Fish Market
05.2020 - 09.2023
Associate Of Culinary Arts - Culinary Arts
Johnson & Wales University