Isabella Deruyscher
Clover,SC
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Express Oil Change & Tire Engineers
12.2022 - Current
- Supervised daily operations to ensure adherence to safety protocols and quality standards.
- Trained staff on customer service best practices to enhance client satisfaction and retention.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Coordinated scheduling for technicians, improving workflow efficiency and service delivery times.
- Conducted regular team meetings to align goals, share feedback, and promote collaborative work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Food Service Worker
Aramark
06.2021 - 05.2023
- Prepared and served food according to established health and safety standards.
- Maintained cleanliness of work areas, ensuring compliance with sanitation regulations.
- Assisted in inventory management, restocking supplies as needed for smooth operations.
- Collaborated with team members to enhance service efficiency during peak hours.
- Assisted in menu development to cater to wider variety of dietary preferences.
- Prepared variety of menu items following specific recipes to ensure customer satisfaction.
Sandwich Artist
Subway
10.2020 - 05.2022
- Prepared high-quality sandwiches following standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Trained new employees on sandwich preparation techniques and customer service protocols.
- Enhanced customer satisfaction by providing prompt and friendly service in a fast-paced environment.
- Managed cash drawer, ensuring balanced funds at shift end.
Education
High School Diploma -
York Comprehensive High School
York, SCSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Task delegation
- Sales growth
Timeline
Assistant Manager
Express Oil Change & Tire Engineers
12.2022 - Current
Food Service Worker
Aramark
06.2021 - 05.2023
Sandwich Artist
Subway
10.2020 - 05.2022
High School Diploma -
York Comprehensive High School