Isabella Diaz
Green Lane,PA
Summary
Professional healthcare administrator with experience in fast-paced medical settings, equipped to handle diverse patient interactions and administrative tasks with precision. Proven ability to collaborate with medical teams and adapt to evolving needs, ensuring smooth operations and optimal patient care. Skilled in data entry, medication dispensing, insurance verification, and various laboratory testing. Recognized for strong organizational skills, effective communication, and reliability. Equipped with strong problem-solving abilities, willingness to learn, adaptability and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Emergency Room Registrar
Grand View Hospital
Sellersville, PA
07.2024 - Current
- Contributed to a welcoming environment by maintaining a clean and organized registration area at all times.
- Ensured patient safety by verifying identification and cross-checking information against electronic health records before registering or updating existing accounts.
- Utilized electronic health records systems for accurate documentation and data entry, minimizing errors and improving patient record management.
- Provided compassionate support to families, addressing concerns and answering questions during their time of need.
- Maintained strict patient confidentiality by adhering to HIPAA regulations and protocols.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
Pharmacy Technician
CVS Pharmacy
Perkasie, PA
06.2023 - 07.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Assistant Teacher
The Goddard School For Early Childhood Development
Skippack, PA
11.2022 - 05.2023
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
- Documented and reported behavior issues or accidents to parents, minimizing future problems.
- Supervised indoor and outdoor play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Established positive relationships with students and families.
Veterinary Technician
Alpha Veterinary Hospital
Sellersville, PA
09.2022 - 03.2023
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
Education
High School Diploma -
Quakertown Community High School
Quakertown, PA05.2020
Skills
- Compassionate Patient Care
- Teamwork and Collaboration
- Laboratory Skills
- Classroom Management
- Customer Service
- Problem-Solving
- Time Management
- Medication and Vaccination Administration
- Multitasking Abilities
- Adaptable and Flexible
- Reliability
- Electronic Health Records
- Insurance Verification
- CPR and First Aid
- Caring and Understanding
- Medication Administration
- Scheduling Tests and Procedures
Timeline
Emergency Room Registrar
Grand View Hospital
07.2024 - Current
Pharmacy Technician
CVS Pharmacy
06.2023 - 07.2024
Assistant Teacher
The Goddard School For Early Childhood Development
11.2022 - 05.2023
Veterinary Technician
Alpha Veterinary Hospital
09.2022 - 03.2023
High School Diploma -
Quakertown Community High School