Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Espinosa

Pembroke Pines,FL

Summary

Dedicated and motivated aspiring aesthetic nurse currently pursuing a nursing license, eager to gain hands-on experience in a medical spa, dermatology clinic, or plastic surgery setting. With a strong background in customer service and front desk operations, I possess excellent communication skills, professional phone etiquette, and the ability to cultivate a welcoming and efficient environment. My experience as a hostess/receptionist, coupled with roles at Urban Outfitters and Tropical Smoothie, has honed my ability to adapt quickly, work collaboratively, and thrive in fast-paced environments. Passionate about the field of aesthetics and patient care, I am committed to gaining valuable industry experience while advancing my career in medical aesthetics.

Overview

3
3
years of professional experience

Work History

Hostess/Front Desk Receptionist

Capriccio Ristorante
09.2024 - Current
  • Company Overview: a highly regarded fine-dining Italian restaurant
  • Handling phone and online bookings, updating reservation systems, and accommodating walk-ins.
  • Coordinating with management for private events, birthday celebrations, or VIP guests.
  • As a hostess at Capriccio's Ristorante, a highly regarded fine-dining Italian restaurant, I am dedicated to creating a welcoming and professional environment for every guest
  • Responsible for managing reservations and seating arrangements to optimize each guest's dining experience
  • Skilled in coordinating service flow between guests, waitstaff, and kitchen to maintain efficiency and satisfaction
  • Trained to handle inquiries, accommodate special requests, and resolve guest issues with empathy and professionalism, ensuring a memorable experience that reflects the restaurant's high standards
  • Providing information about the menu, hours of operation, and special events, as well as taking takeout or delivery orders if applicable.

Sales Associate

Urban Outfitters
06.2024 - Current
  • As a Sales Associate at Urban Outfitters, I deliver exceptional customer service by greeting and engaging customers, assisting them in finding products, and providing styling advice
  • I consistently achieve and exceed personal sales goals through effective selling techniques and promotion of sales, promotions, and loyalty programs
  • I maintain a visually appealing store environment by assisting with visual merchandising and ensuring products are fully stocked and organized
  • I collaborate with team members to achieve store objectives and contribute to a positive work environment
  • Additionally, I perform store operations including cash register management, processing payments, and handling returns and exchanges accurately
  • I actively participate in store meetings and training sessions to enhance product knowledge and customer service skills

Crew Member

Tropical Smoothie Cafe
08.2022 - 02.2023
  • At Tropical Smoothie Cafe, I managed various tasks to ensure smooth operations and deliver a great customer experience
  • My responsibilities included greeting and assisting customers, taking orders, and preparing food and beverages such as smoothies and sandwiches
  • I also handled cash transactions accurately, ensuring everything was balanced at the end of my shift
  • Maintaining cleanliness in the café was a key part of my role, so I regularly cleaned the workspace, kitchen equipment, dining areas, and restrooms
  • I also managed inventory by restocking supplies
  • Working closely with my team was essential for providing efficient service, especially during busy periods
  • I enjoyed creating a welcoming atmosphere and contributing to a positive dining experience for our customers

Education

High School Diploma -

McArthur HighSchool
Hollywood, FL
06-2024

Skills

  • Customer service
  • Effective multitasking
  • Phone etiquette
  • Patience and empathy
  • Detail-oriented
  • Interactive communication skills
  • Greeting guests
  • Exceptional communication

Timeline

Hostess/Front Desk Receptionist

Capriccio Ristorante
09.2024 - Current

Sales Associate

Urban Outfitters
06.2024 - Current

Crew Member

Tropical Smoothie Cafe
08.2022 - 02.2023

High School Diploma -

McArthur HighSchool
Isabella Espinosa