Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Ferrer

Rego Park,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Security Shift Supervisor

Allied Universal Security Services
Rego Park, NY
04.2024 - Current
  • Monitored security operations to ensure compliance with established procedures and standards.
  • Conducted regular patrols of the premises to identify potential threats or safety hazards.
  • Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
  • Recorded required data for incident reports and files.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Managed security staff schedules for shifts, minimizing overtime costs.
  • Facilitated communication between security team and other departments for a cohesive environment.

Group Teacher

YMCA of Greater New York
Long Island City, NY
09.2022 - Current
  • Provided comprehensive instruction to students in a group setting.
  • Promoted positive behavior management techniques with students.
  • Collaborated with other teachers, administrators, and parents to ensure successful outcomes.
  • Assisted in developing age-appropriate activities to enhance learning experiences.

Security Dispatcher

Allied Universal Security Services
Rego Park, NY
09.2022 - 04.2024
  • Assigned security personnel to various posts, ensuring adequate coverage of the premises.
  • Monitored CCTV surveillance systems and responded to alarms.
  • Investigated suspicious activities and reported incidents to appropriate authorities.

Education

Bachelor of Science - Security Management

John Jay College of Criminal Justice of The City University of New York
New York, NY
06-2023

Skills

  • Incident Reporting
  • CCTV experiencd
  • CPR/First Aid AED certified
  • Risk Analysis
  • Group Instruction
  • Behavior Management
  • Lesson Planning

Timeline

Security Shift Supervisor

Allied Universal Security Services
04.2024 - Current

Group Teacher

YMCA of Greater New York
09.2022 - Current

Security Dispatcher

Allied Universal Security Services
09.2022 - 04.2024

Bachelor of Science - Security Management

John Jay College of Criminal Justice of The City University of New York
Isabella Ferrer