Isabella Ferrer
Rego Park,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Security Shift Supervisor
Allied Universal Security Services
Rego Park, NY
04.2024 - Current
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Recorded required data for incident reports and files.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Facilitated communication between security team and other departments for a cohesive environment.
Group Teacher
YMCA of Greater New York
Long Island City, NY
09.2022 - Current
- Provided comprehensive instruction to students in a group setting.
- Promoted positive behavior management techniques with students.
- Collaborated with other teachers, administrators, and parents to ensure successful outcomes.
- Assisted in developing age-appropriate activities to enhance learning experiences.
Security Dispatcher
Allied Universal Security Services
Rego Park, NY
09.2022 - 04.2024
- Assigned security personnel to various posts, ensuring adequate coverage of the premises.
- Monitored CCTV surveillance systems and responded to alarms.
- Investigated suspicious activities and reported incidents to appropriate authorities.
Education
Bachelor of Science - Security Management
John Jay College of Criminal Justice of The City University of New York
New York, NY06-2023
Skills
- Incident Reporting
- CCTV experiencd
- CPR/First Aid AED certified
- Risk Analysis
- Group Instruction
- Behavior Management
- Lesson Planning
Timeline
Security Shift Supervisor
Allied Universal Security Services
04.2024 - Current
Group Teacher
YMCA of Greater New York
09.2022 - Current
Security Dispatcher
Allied Universal Security Services
09.2022 - 04.2024
Bachelor of Science - Security Management
John Jay College of Criminal Justice of The City University of New York