Isabella Galarza
West Palm Beach,FL
Summary
Experienced medical assistant. Offers strong dedication to informed patient care, administrative excellence, and confidentiality.
I am responsible and dedicated, I love my career and that is what makes me have passion and dedication.
I adapt easily. Competent in organizing charts, preparing patient rooms, and supporting diagnostic processes through laboratory testing and medication administration. Upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Medical Assistant
West Palm Beach Breathe Free Sinus And Allergy.
West Palm Beach
02.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment, directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing, and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing the operating room, sterilizing instruments, numbing patients before procedures, administering injections, and setting up operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Perform CT scans and allergy tests.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Supported duties for diagnostic and technical treatment procedures.
- Updated inventory, expiration, and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in the office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Medical Assistant
Caridad Medical Center.
West Palm Beach, FL
04.2022 - 01.2023
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Stock a phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to the central lab daily.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Assist the provider in minimal procedures, in specialties such as GYN, ENT, DERM, and PCP.
Medical Office Assistant
Serranos Medical Trasportation.
West Palm Beach.
09.2021 - 03.2022
- Communicated with patients and healthcare workers in both English and Spanish.
- Shoulder responsibility for communicating with dispatch concerning incomplete pickups.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
- Achieved daily preparation for vehicle inspections before travel.
Medical Assistant
New Image Lab.
West Palm Beach
01.2021 - 03.2022
- Collaborated with other medical assistants on special projects or initiatives designed to improve overall practice operations.
- Provided compassionate support to patients during check-in/check-out processes, creating a welcoming atmosphere.
- Completed daily cash reconciliations accurately while adhering to strict financial controls.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards.
Education
Medical Assistant - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
Phlebotomy Technicians - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
EKG Technician. - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
OSHA-Infection Control. - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
HIPPA - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
Domestic Violence Training - Medical Assisting
Jose Maria Vargas
Hollywood, FL07.2023
HIV/AIDS - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
COVID-19 Safety And Prevention Procedures - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
Assistant With Self-medication. - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
Alzheimer Disease - Medical Assisting
Jose Maria Vargas University
Hollywood, FL07.2023
High School Diploma -
John I Leonard High School
West Palm Beach, FL03.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Phlebotomy
- Procedure Assistance
- Electronic Health Records
- CPR
- Immunization Administration
- Specimens collection and processing
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Assistant
West Palm Beach Breathe Free Sinus And Allergy.
02.2023 - Current
Medical Assistant
Caridad Medical Center.
04.2022 - 01.2023
Medical Office Assistant
Serranos Medical Trasportation.
09.2021 - 03.2022
Medical Assistant
New Image Lab.
01.2021 - 03.2022
Medical Assistant - Medical Assisting
Jose Maria Vargas University
Phlebotomy Technicians - Medical Assisting
Jose Maria Vargas University
EKG Technician. - Medical Assisting
Jose Maria Vargas University
OSHA-Infection Control. - Medical Assisting
Jose Maria Vargas University
HIPPA - Medical Assisting
Jose Maria Vargas University
Domestic Violence Training - Medical Assisting
Jose Maria Vargas
HIV/AIDS - Medical Assisting
Jose Maria Vargas University
COVID-19 Safety And Prevention Procedures - Medical Assisting
Jose Maria Vargas University
Assistant With Self-medication. - Medical Assisting
Jose Maria Vargas University
Alzheimer Disease - Medical Assisting
Jose Maria Vargas University
High School Diploma -
John I Leonard High School