Isabella Garcia
Roselle,Illinois
Summary
Business solutions and supply chain analyst with experience improving carrier performance tracking KPIs and converting operational data into actionable insights. Advanced Excel for data visualization and reporting. Cross-functional coordination across operations, finance, engineering, and clients to support process improvement and cost analysis.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Business Solutions Analyst
CJ Logistics America
Des Plaines, Illinois
2026.05 - Current
- Prepared and delivered technical solution decks to internal leaders and external clients, translating complex data insights into strategic decisions.
- Coordinated cross-functional supply chain projects from concept to execution with Engineering, Finance, and Operations teams to drive project success.
- Developed KPI tracking tools and visual dashboards that enhanced evaluation of warehouse performance, service levels, and cost metrics for cross-functional teams.
Carrier Relations Analyst
CJ Logistics America
Des Plaines, IL
2024.05 - 2026.05
- Acted as the primary contact for carriers, facilitating performance feedback, corrective action plans, and process improvements.
- Investigated and resolved carrier-related issues, including late pickups, missed deliveries, and billing discrepancies, ensuring operational continuity.
- Produced regular reports on carrier performance, cost trends, capacity, and volume, utilizing data to identify issues and optimization opportunities.
Transportation Intern
CJ Logistics America
Des Plaines, Illinois
2023.05 - 2024.05
- Managed relationships with carriers to optimize freight movement efficiency and cost-effectiveness. Collaborated with customer service, operations, planning, and finance to align carrier strategies with business goals.
- Supported transportation scheduling for logistics operations at CJ Logistics America.
- Reviewed shipment documents and verified carrier information for accuracy.
- Coordinated daily communication with dispatch and warehouse teams.
Education
Bachelor of Science - Logistics And Supply Chain Management
Ball State University
Muncie, INSkills
- Logistics performance analysis
- Cost analysis
- Data visualization
- Advanced Excel
- Process improvement
- Communication skills
Certification
- Lean Six Sigma Green Belt
Timeline
Business Solutions Analyst
CJ Logistics America
2026.05 - Current
Carrier Relations Analyst
CJ Logistics America
2024.05 - 2026.05
Transportation Intern
CJ Logistics America
2023.05 - 2024.05
Bachelor of Science - Logistics And Supply Chain Management
Ball State University