Isabella Guinta
Ormond Beach,FL
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Baker
Kookaburra Coffee
10.2024 - Current
- Produced high-quality baked goods, including breads, pastries, and cakes, consistently meeting customer expectations
- Maintained a clean and organized work area, adhering to food safety and sanitation guidelines
Sales Associate
Faux Paws Dog Shop
06.2023 - 10.2025
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
Cashier
Island Donuts
06.2023 - 09.2024
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations
Sales Associate
Columbia Sportswear
10.2022 - 05.2023
- Responsible for welcoming customers, maintaining floor appearance, directing customers to goods, and operating cash registers
- Ensured that the company makes more sales and directed customers to products suited to their needs
Beach Attendant
Latitude Margaritaville
02.2022 - 10.2022
- Set up beach or pool equipment and prep beach or pool area
- Welcome guests to the pool or beach and consistently offer professional, friendly, and engaging service
Student Library Worker
Flagler College Proctor Library
02.2021 - 12.2021
- A six-hour a week work-study position at the Flagler College Library
- Assisting patrons, checking in and out books, maintaining shelf organization, and making sure the library is clean and orderly
Corps Member
AmeriCorps NCCC
10.2019 - 09.2020
- For 10 months members will work on teams of 10-12 members to meet urgent community needs through projects that assist in rural and urban development, energy conservation, infrastructure improvement, disasters, as well as environmental stewardship and conservation
- Worked on fire mitigation in Sonoma CA through brush removal first round
- With a nature conservancy in Palos Verdes CA, specifically removing invasive species, caring for native species, leading volunteer groups, and working in a native plant nursery during my second round
- In Anchorage AK working with Alaska Children's Trust running a day camp, focusing on COVID-19 Mitigation, running activities like hikes, kayaking, and games, as well as general child care
Student Part-Time Position
Ormond Beach Regional Library
03.2019 - 06.2019
- Shelve and Check-In books
- Help with filing and organizing new displays
- Sort through and add new donations to the system
CIT, Counselor, and Lifeguard
Florida Elks Youth Camp
01.2016 - 01.2019
- Caring for children ages 9-13
- Each week counselors welcome children and parents to the camp
- Each group is made up of seven children and two counselors
- Counselors guide the youth through day-to-day activities, lead games, and make sure the children are safe and well cared for, as well as have fun during their time at camp
Education
Major- Environmental Science
Daytona State
Daytona Beach, FLSkills
- Customer service
- Food safety and sanitation
- Active listener
- Attention to detail
- Team player
- Critical thinking
- Customer relations
- Computer proficiency
- Documentation
- Coordination
Timeline
Baker
Kookaburra Coffee
10.2024 - Current
Sales Associate
Faux Paws Dog Shop
06.2023 - 10.2025
Cashier
Island Donuts
06.2023 - 09.2024
Sales Associate
Columbia Sportswear
10.2022 - 05.2023
Beach Attendant
Latitude Margaritaville
02.2022 - 10.2022
Student Library Worker
Flagler College Proctor Library
02.2021 - 12.2021
Corps Member
AmeriCorps NCCC
10.2019 - 09.2020
Student Part-Time Position
Ormond Beach Regional Library
03.2019 - 06.2019
CIT, Counselor, and Lifeguard
Florida Elks Youth Camp
01.2016 - 01.2019
Major- Environmental Science
Daytona State
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