Isabella Hanchi
St. Cloud,FL
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
Hooters
11.2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Dairy Queen Grill & Chill
11.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Administrative Assistant
Innova Restoration
05.2023 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Life University
Marietta, GeorgiaValencia College
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Maintains compusure in high pressure situations
- Fast problem solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Hooters
11.2024 - 03.2025
Cashier
Dairy Queen Grill & Chill
11.2023 - 04.2024
Administrative Assistant
Innova Restoration
05.2023 - 09.2023
Valencia College
Life University
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