Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isabella Hattrup

Santa Barbara ,CA

Summary

Experienced with working in many diverse cultures as well as with diverse individuals. I am personable as well as very friendly with lots of experience in customer service.

Overview

4
4
years of professional experience

Work History

Restaurant Server

Sun Valley Resort
03.2024 - 08.2024
  • Cultivated relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink and food orders.
  • Managed cash transactions accurately with attention to detail.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.

Restaurant Host

Ram Restaurant
03.2024 - 05.2024
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Answered customer questions about hours, seating, and menu information.
  • Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.

Scuba Diver Trainer

Davy Jones Locker
11.2023 - 03.2024
  • Increased course completion rate through effective communication, hands-on demonstrations, and continuous feedback for students.
  • Assisted customers in selecting appropriate equipment and gear based on their individual needs, fostering an inclusive environment for divers of all skill levels.
  • Mentored new scuba instructors, sharing best practices and offering guidance throughout their development process.
  • Ensured safety of all trainees by following established protocols and continuously updating emergency response procedures.

Restaurant Host

Buckeye Roadhouse
09.2022 - 06.2023
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
  • Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.

Restaurant Expeditor

Sun Valley Resort
03.2020 - 08.2022
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

Associate of Arts - Sociology

Santa Barbara City College
Santa Barbara, CA
05-2026

High School Diploma -

Mt. Tamalpais High School
Mill Valley, CA
06-2023

Skills

  • Outgoing in handling customer inquiries, issues, and providing a positive experience
  • Flexible and ability to adapt to changing situations
  • Positive engagement with customers
  • Collaboration and ability to work affectively with diverse individuals
  • Empathetic
  • Positive work ethic
  • Attention to detail
  • Personable

Languages

Spanish
English
Native or Bilingual

Timeline

Restaurant Server

Sun Valley Resort
03.2024 - 08.2024

Restaurant Host

Ram Restaurant
03.2024 - 05.2024

Scuba Diver Trainer

Davy Jones Locker
11.2023 - 03.2024

Restaurant Host

Buckeye Roadhouse
09.2022 - 06.2023

Restaurant Expeditor

Sun Valley Resort
03.2020 - 08.2022

Associate of Arts - Sociology

Santa Barbara City College

High School Diploma -

Mt. Tamalpais High School

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