Isabella Hauer
Blaine,MN
Summary
Dynamic and detail-oriented professional with a proven track record at Lucy's Burgers, excelling in customer service and team collaboration. Mastered multitasking in high-pressure environments, significantly enhancing dining experiences through efficient table assignment coordination and exceptional communication. Demonstrated adaptability and a commitment to excellence, contributing to team success and maintaining high service standards.
Overview
2
2
years of professional experience
Work History
Host
Lucys Burgers
Blaine, MN
08.2022 - Current
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Expo Runner
Lucys Burger
Blaine, MN
08.2022 - Current
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Delivered food orders from kitchen to customers' tables.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
- Communicated food orders to chefs to execute priorities and special requests.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Education
High School Diploma -
Blaine High School
Blaine, MN05-2025
High School Diploma -
Anoka Technical College
Anoka, MN05-2025
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Detail Oriented
- Adaptable to change
- Exceptional communication
- POS Software
- Table Assignment Coordination
- Seating arrangements
- Hospitality and accommodation
Timeline
Host
Lucys Burgers
08.2022 - Current
Expo Runner
Lucys Burger
08.2022 - Current
High School Diploma -
Blaine High School
High School Diploma -
Anoka Technical College