Isabella Herrera
Fremont,CA
Summary
Efficient Lead Barista that brings a progressive background in food and beverage service combined with great training abilities. Always ready to help others and empower workers with expert-level knowledge of recipes and customer service procedures.
Overview
12
12
years of professional experience
Work History
Micro Kitchen Supervisor
Canteen @Google
05.2026 - Current
- Supervised daily kitchen operations, ensuring compliance with safety and sanitation standards.
- Monitored food quality and presentation, reinforcing high standards for guest satisfaction.
- Conducted regular performance evaluations, providing mentorship to improve team skills and morale.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
Barista (Shift Lead)
Bon Appetit At Google
03.2021 - Current
- Supported Bayview Food park Hospitality while maintaining Lead Barista expectations on RTC2.
- Received a Promotion to lead within the first year of being employed with the company.
- Created a relationship with CL2 leaders by keeping open communication and having solutions to our ever Growing storage Opportunities.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Maintained accurate inventory counts to meet client demands and sustain operations.
- Lead Flex coffees busiest Location at CL2 while offering and supporting the CL3 exterior coffee team.
Store Manager
Journeys Shoes
02.2020 - 03.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
Barista
Off The Grid
09.2019 - 03.2021
- Started with this Company as a Barista & began elevating my journey in the coffee world.
- Created wide variety of hot and cold drinks in average shifts with consistently positive client satisfaction.
- Prepared eye-catching, creative latte art to please customers.
Sales Supervisor / Keyholder
Saks Fifth Avenue OFF 5th
02.2017 - 01.2019
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Prepared, calibrated and monitored production levels to achieve targets.
Server (Shift Lead)
Dave & Buster's
04.2017 - 04.2018
- Started with this company as a Host & was promoted 6 months later to a Server. After getting a award for being a TOP Sales Performer I then received my second Promotion to a Shift Lead.
- Oversaw daily operations of service team, delegated tasks and trained new staff.
General Manager
Mc Donalds
03.2014 - 02.2017
- Changed the Turnover rate at this store by Recruiting ,interviewing and hiring individuals who demonstrate passion and dedication and who would bring overall value to the team.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
Education
High School Diploma -
Folsom Cordova Adult Education
Rancho Cordova, CA2016
Skills
- Top sales performer
- Inventory management
- Team management
- Work area inspection
- Equipment inspection
- Critical thinking
- Training and Development
- Food production management
Timeline
Micro Kitchen Supervisor
Canteen @Google
05.2026 - Current
Barista (Shift Lead)
Bon Appetit At Google
03.2021 - Current
Store Manager
Journeys Shoes
02.2020 - 03.2022
Barista
Off The Grid
09.2019 - 03.2021
Server (Shift Lead)
Dave & Buster's
04.2017 - 04.2018
Sales Supervisor / Keyholder
Saks Fifth Avenue OFF 5th
02.2017 - 01.2019
General Manager
Mc Donalds
03.2014 - 02.2017
High School Diploma -
Folsom Cordova Adult Education