Isabella Hinojosa
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver well versed in customer service. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier, Special Order Team Lead
Cavender's Boot City
01.2023 - 03.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Upsold additional products and services to customers, increasing revenue.
- Handled customers' payment processing and bagged in store purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Organized assigned section of store based on size and brand.
- Led a web orders team that fulfilled customers' online purchases and ensured timely package carrier reception.
Front of House Team Member
Chick-fil-A
06.2022 - 09.2022
- Utilized POS system to receive and process food and beverage orders.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Fulfilled curbside orders in a timely manner.
- Assured guest satisfaction through hospitality.
Education
Bachelor of Science - Mathematics
The University of Texas Rio Grande Valley
Edinburg, TX05.2025
Associate of Science - Mathematics
South Texas College
Mcallen, TX12.2022
High School Diploma -
Achieve Early College High School
Mcallen, TX05.2023
Skills
- Reliable and Responsible
- Money Handling
- Call Response and Transfer
- Shipment Procedures
- Conflict Resolution
- Team Collaboration
- Mathematics
- Customer Service
Certification
Certified Matlab Professional
Microsoft Office Specialist Word Expert
Timeline
Cashier, Special Order Team Lead
Cavender's Boot City
01.2023 - 03.2024
Front of House Team Member
Chick-fil-A
06.2022 - 09.2022
Bachelor of Science - Mathematics
The University of Texas Rio Grande Valley
Associate of Science - Mathematics
South Texas College
High School Diploma -
Achieve Early College High School
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