Isabella Holliday
San Antonio,TX
Summary
Seasoned Bartender with a proven track record at Sushi Zushi, adept in staff training and supervision, and excelling in customer service. Leveraged strong communication skills to foster patron loyalty, significantly enhancing repeat business. Expert in alcohol safety, ensuring a secure and enjoyable environment. Demonstrates a unique blend of attentive service and suggestive selling, driving unparalleled guest satisfaction.
Overview
4
4
years of professional experience
Work History
Head Bartender
Sushi Zushi
999 E Basse Rd
08.2020 - 06.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Server
Little Rhein Prost Haus
231 S Alamo St
08.2021 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
The Gavel
100 Villita St
03.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Skills
- Attentive service
- Strong Communication Skills
- Customer Service
- Suggestive Selling
- Retaining information
- Staff Training and Supervision
- Alcohol Safety Knowledge
Timeline
Bartender
The Gavel
03.2022 - 05.2023
Server
Little Rhein Prost Haus
08.2021 - 09.2023
Head Bartender
Sushi Zushi
08.2020 - 06.2024