
Highly-motivated, detail-oriented manager with over eleven years of customer service experience. Completed degree in three years while working up to three jobs at the same time. Devoted community servant who routinely volunteered to to 300 hours per year to causes ranging from fundraising and working the local airshow to tutoring elementary students. Exceptional public speaking and writing skills gained from academic and work experience. High adaptability, and eagerness to prove my work ethic.
Accurately prepared and dispensed prescription medications under pharmacist supervision.
Processed insurance claims and resolved billing issues to ensure timely service.
Provided friendly and professional customer service, answering patient questions and directing concerns to pharmacists.
Maintained medication inventory, including ordering stocking, and removing expired products.
Ensured compliance with Pharmacy laws, regulations, and safety standards.
Utilized pharmacy management systems to input and update patient and prescription information.
Communicate with customers whilce placing phone orders or shopping at family owned floral, gift, and coffee shop.
Process transactions, calculate daily sales, and balance daily reports.
Calculate monthly taxes and pay bills in a timely and concise manner.
Create and deliver floral displays.
Utilized Square, Helcim, and Wix daily for upkeep of inventory, and sales.
Creation and maintaining of store website featuring inventory, coffee menu, and floral designs with Wix.
Manage daily social media presence including website, Instagram, Facebook, and TikTok page.
Director of Annual Holiday Open House, and various events.
Demonstrated creative and photography skills in keeping up with current trends on social media sites, and marketing tools.
Mentor for the fitness center, assist in the sale of memberships, greet members, and answer questions in a professional manner.
Supervise gym, weight room, and multipurpose room while numerous activities are occurring.
Maintenance and daily cleaning/upkeep of gym and fitness center. By making sure everything is in place for various activities, and sanitized.
Utilize Square to keep track of various transactions, and memberships.
Created original designs for boards, and stencils to use on the Vinyl Cutter.
Taught classes about the design and use of stencils including different painting techniques of up to 30 individuals.
Answer inquiries, offer advice, stock shelves, handle transactions, report to managers, and resolve customer complaints.
Inventoried the store to keep track of products and order when necessary.
Completed daily sales summaries and register balances.
Assisted in the integration and execution of different ideas including live sales of the products, and implementing a street fair where our products were featured.
Handled students and client concerns by effectively mediating and troubleshooting to successful outcomes through phone, email, and face-to-face interactions.
Delegated phone calls to faculty, and scheduled appointments.
Helped organize recitals, and effectively supervised in house shows.
Promoted after two summers to supervise lifeguard staff of 10+ and concession staff of two.
Managed day-to-day pool activities including staffing, cleaning, chemical balance, and maintenance.
Maintained constant surveillance of patrons in the facility. Acted appropriately to secure safety of patrons in the event of an emergency, providing proper care and treatment.
Effectively manages through the hours spent ensuring the safety of the swimmers, and pool patrons.
www.linkedin.com/in/isabella-hurst/
- Bearcat Leadership Training (Sept 2019)
- Future Business Leaders of America (FBLA) - National Qualifier, State Qualifier - 5th place, District Qualifier - 1st Place
- Top Points Award for FBLA