Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
References
Timeline
Generic
Isabella Jefferson

Isabella Jefferson

Santa Fe,NM

Summary

Dedicated administrative assistant at Santa Fe Community College, currently pursuing an associate degree in Spanish. I aim to leverage my administrative expertise, bilingual abilities, and specialized knowledge in student success to enhance operational efficiency in a student-focused environment. I am committed to fostering a supportive and efficient atmosphere by seamlessly integrating administrative functions with student interactions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Santa Fe community college
Santa Fe, NM
05.2023 - Current
  • As an administrative assistant, I manage clerical tasks, document handling, and office support, including scheduling, correspondence, and supply management
  • I have streamlined scheduling processes, negotiated cost-saving vendor contracts, and implemented efficient filing systems
  • My efforts have enhanced customer satisfaction by resolving inquiries promptly and receiving positive feedback
  • I contribute to projects by organizing events and compiling reports, and I have improved onboarding processes and automated routine tasks, saving time and resources
  • My goal is to enhance office efficiency and support the smooth operation of the organization.

Front Desk Receptionist

Octane Buick GMC of Santa Fe
Santa Fe, NM
10.2019 - 02.2020
  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception
  • Update calendars
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Physical Therapy Aide

Spine Solutions, Inc
Santa Fe, NM
11.2018 - 10.2019
  • Assist with patient intake
  • Preparation of equipment
  • Preparing hot and cold packs
  • Transporting patients
  • Observing patients
  • Documenting patients' responses and progress
  • Maintaining clean therapy rooms
  • Vacuum offices
  • Trash clean up
  • Cleaning bathrooms
  • Sanitizing equipment
  • Interpreting Spanish to English
  • Washing daily towels and or pillow cases for therapy use.

Sales Representative

Fiesta Auto Group
Santa Fe, NM
11.2017 - 10.2018
  • Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car
  • Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models
  • Taking customers on test drives and demonstrating vehicle features
  • Professional appearance, friendly manner, and positive attitude
  • Excellent communication and interpersonal skills
  • Strong customer service and negotiation skills.

Psychiatric Technician

NMBHI
Las Vegas, NM
01.2016 - 11.2017
  • Turning or moving patients
  • Gathering medical supplies
  • Bathing patients
  • Grooming patients by brushing their hair, teeth, shaving them, etc
  • Feeding patients and documenting their food and liquid intake
  • Checking vital signs such as blood pressure and heart rate
  • Answering patient calls
  • Documenting information
  • Cleaning rooms and bed linens
  • Stocking supplies
  • Assisting with some medical procedures
  • Safety procedures
  • Transporting patients
  • Taking care of wounds.

Education

High school diploma -

Santa Fe High School
05.2012

Skills

  • Cashiering
  • Sales
  • Cleaning
  • Customer Service
  • Retail Sales
  • Cash Handling
  • Communication Skills
  • Stocking
  • Organizational Skills
  • POS
  • Experience with children
  • Spanish
  • Interpretation
  • Microsoft Outlook
  • Clerical Experience
  • Bilingual
  • Custodial experience
  • Childcare
  • HIPAA
  • Medical terminology
  • Microsoft Office
  • Phone etiquette
  • Expense Reporting
  • Calendar Management
  • Workflow Optimization
  • Quality Assurance
  • Appointment Scheduling
  • Public Speaking

Certification

  • Certified Nursing Assistant (CNA)
  • Driver's License

Languages

Spanish

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Administrative Assistant

Santa Fe community college
05.2023 - Current

Front Desk Receptionist

Octane Buick GMC of Santa Fe
10.2019 - 02.2020

Physical Therapy Aide

Spine Solutions, Inc
11.2018 - 10.2019

Sales Representative

Fiesta Auto Group
11.2017 - 10.2018

Psychiatric Technician

NMBHI
01.2016 - 11.2017

High school diploma -

Santa Fe High School
  • Certified Nursing Assistant (CNA)
  • Driver's License
Isabella Jefferson