Isabella Jefferson
Santa Fe,NM
Summary
Dedicated administrative assistant at Santa Fe Community College, currently pursuing an associate degree in Spanish. I aim to leverage my administrative expertise, bilingual abilities, and specialized knowledge in student success to enhance operational efficiency in a student-focused environment. I am committed to fostering a supportive and efficient atmosphere by seamlessly integrating administrative functions with student interactions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Santa Fe community college
Santa Fe , NM
2023.05 - Current
- As an administrative assistant, I manage clerical tasks, document handling, and office support, including scheduling, correspondence, and supply management
- I have streamlined scheduling processes, negotiated cost-saving vendor contracts, and implemented efficient filing systems
- My efforts have enhanced customer satisfaction by resolving inquiries promptly and receiving positive feedback
- I contribute to projects by organizing events and compiling reports, and I have improved onboarding processes and automated routine tasks, saving time and resources
- My goal is to enhance office efficiency and support the smooth operation of the organization.
Front Desk Receptionist
Octane Buick GMC of Santa Fe
Santa Fe , NM
2019.10 - 2020.02
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception
- Update calendars
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Physical Therapy Aide
Spine Solutions, Inc
Santa Fe , NM
2018.11 - 2019.10
- Assist with patient intake
- Preparation of equipment
- Preparing hot and cold packs
- Transporting patients
- Observing patients
- Documenting patients' responses and progress
- Maintaining clean therapy rooms
- Vacuum offices
- Trash clean up
- Cleaning bathrooms
- Sanitizing equipment
- Interpreting Spanish to English
- Washing daily towels and or pillow cases for therapy use.
Sales Representative
Fiesta Auto Group
Santa Fe , NM
2017.11 - 2018.10
- Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car
- Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models
- Taking customers on test drives and demonstrating vehicle features
- Professional appearance, friendly manner, and positive attitude
- Excellent communication and interpersonal skills
- Strong customer service and negotiation skills.
Psychiatric Technician
NMBHI
Las Vegas , NM
2016.01 - 2017.11
- Turning or moving patients
- Gathering medical supplies
- Bathing patients
- Grooming patients by brushing their hair, teeth, shaving them, etc
- Feeding patients and documenting their food and liquid intake
- Checking vital signs such as blood pressure and heart rate
- Answering patient calls
- Documenting information
- Cleaning rooms and bed linens
- Stocking supplies
- Assisting with some medical procedures
- Safety procedures
- Transporting patients
- Taking care of wounds.
Education
High school diploma -
Santa Fe High School
05.2012
Skills
- Cashiering
- Sales
- Cleaning
- Customer Service
- Retail Sales
- Cash Handling
- Communication Skills
- Stocking
- Organizational Skills
- POS
- Experience with children
- Spanish
- Interpretation
- Microsoft Outlook
- Clerical Experience
- Bilingual
- Custodial experience
- Childcare
- HIPAA
- Medical terminology
- Microsoft Office
- Phone etiquette
- Expense Reporting
- Calendar Management
- Workflow Optimization
- Quality Assurance
- Appointment Scheduling
- Public Speaking
Certification
- Certified Nursing Assistant (CNA)
- Driver's License
Languages
Spanish
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Administrative Assistant
Santa Fe community college
2023.05 - Current
Front Desk Receptionist
Octane Buick GMC of Santa Fe
2019.10 - 2020.02
Physical Therapy Aide
Spine Solutions, Inc
2018.11 - 2019.10
Sales Representative
Fiesta Auto Group
2017.11 - 2018.10
Psychiatric Technician
NMBHI
2016.01 - 2017.11
High school diploma -
Santa Fe High School
- Certified Nursing Assistant (CNA)
- Driver's License
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