Isabella L. Morris
Keith Murphy
bedford,NH
4
years of professional experience
Host supporting smooth guest flow in busy hospitality settings, reducing serving times by up to half an hour and serving 41 to 80 guests per shift with steady front-counter service, 95% to 97% accurate ticket handling, and organized food handoff. Brings close attention to food safety and sanitation, portion control, and clean service areas from recent restaurant and food service work. Helps keep the pass organized, handling 11 to 20 tables or guests and keeping guest orders on track during peak meal periods.
Work History
Banquet Server
4 Months- Delivered exceptional service during events, ensuring guest satisfaction and adherence to venue standards.
- Collaborated with kitchen staff to coordinate timely food service, maintaining quality and presentation standards.
- Set up and dismantled banquet spaces efficiently, optimizing workflow for seamless event execution.
- Assisted in training new staff on service protocols and best practices to enhance team performance.
- Implemented feedback mechanisms to improve service delivery based on guest experiences and preferences.
- Resolved guest concerns swiftly, enhancing overall experience and maintaining positive event atmosphere.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Adhered to all health and safety regulations while serving food and beverages.
- Provided friendly, courteous service to create memorable moments for guests.
- Responded to guest inquiries and requests promptly and courteously.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Expo Runner
4 Months- Coordinated logistics for event setup and teardown, ensuring seamless transitions between activities.
- Collaborated with team members to ensure timely delivery of materials and services during events.
- Managed inventory of supplies and equipment, optimizing resource utilization for events.
- Assisted in maintaining cleanliness and organization of event spaces to enhance guest experience.
- Trained new staff on operational procedures, fostering a collaborative work environment.
- Evaluated event workflows post-execution, providing insights for continuous improvement in operations.
- Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
Restaurant Worker
1 Year- Operated cash register and processed customer orders, ensuring accurate handling of cash and credit card transactions for seamless customer experience.
- Provided excellent customer service, addressing inquiries and resolving complaints in a professional and courteous manner.
- Maintained clean and organized work environment across food preparation areas, serving stations, and customer seating areas to promote hygiene and customer satisfaction.
- Maintained a clean and organized work environment, including food preparation areas, serving stations, and customer seating areas.
- Cleaned and sanitized tables, chairs, and other surfaces to ensure a clean and safe environment for customers.
- Adhered to all food safety and sanitation guidelines.
- Worked as a team player to ensure smooth and efficient restaurant operations.
- Collaborated with team members to streamline restaurant operations, enhancing overall service efficiency.
Bagger
1 Year 9 Months- Bagged groceries efficiently and securely, separating items appropriately to prevent damage.
- Assisted customers with loading groceries into their vehicles, providing courteous and helpful service.
- Collected and organized shopping carts from parking lots and entrances to ensure accessibility for customers.
- Maintained cleanliness and organization of bagging area to enhance customer experience.
- Collected and organized shopping carts from parking lots and store entrances.
- Stocked shelves and cleaned spills to maintain store order.
Education
High School Graduate
Bachelor of Arts - Psychology
Skills
Greeting customers
Resolving complaints
Operating cash registers
Processing payments (cash
credit
debit)
Clear and effective communication with customers and coworkers
Preparing food items according to recipes and standards
Maintaining a clean and sanitary work environment
Maintaining food safety and hygiene
Sweeping
Mopping
Catering setup
Restroom sanitation procedures
Food allergen awareness
Loss prevention
Order accuracy
Product knowledge
Timeline
Banquet Server
Keith Murphy
04.2026 - CurrentRead More
Expo Runner
Keith Murphy
04.2026 - CurrentRead More
Restaurant Worker
Pizza Mia
12.2023 - 12.2024Read More
Bagger
Hanscom AFB Commissary
03.2022 - 12.2023Read More
Bedford HS
High School Graduate
Read More
Southern New Hampshire University
Bachelor of Arts from Psychology
Read More