Isabella Mackenzie
Fort Stewart,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
M1A2 Crewman
U.S. Army
Fort Stewart, GA
08.2020 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Desktop Support Intern
OCHIN
Portland, OR
06.2019 - 06.2020
- Performed patch qualification-related tasks.
- Installed and configured operating systems and applications.
- Researched and identified solutions to technical problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Crew
Braganza
Clackamas, OR
05.2018 - 06.2019
- Worked front counter, drive-thru and other areas.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew
McDonalds
Gladstone, OR
05.2017 - 08.2017
- Worked with floor team and managers to meet wide range of customer needs.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Tallied cash drawer at beginning and end of each work shift.
Education
Specialist Certificate Program - Veterinary Assisting
Auburn University
Fort Stewart, GA 08.2022 - 03.2023
Associate of Applied Science - Criminology And Criminal Justic
Portland State University
Portland, OR 09.2019 - 01.2020
High School Diploma -
Centennial High School
Gresham, OR 08.2017 - 06.2019
Skills
- Product and Service Sales
- MS Office Proficiency
- Customer Service
- Employee Management
- Inventory Control
- Cleaning and Sanitizing
- Time Management Skills
- Till Counting
Timeline
Specialist Certificate Program - Veterinary Assisting
Auburn University
08.2022 - 03.2023
M1A2 Crewman
U.S. Army
08.2020 - 09.2023
Associate of Applied Science - Criminology And Criminal Justic
Portland State University
09.2019 - 01.2020
Desktop Support Intern
OCHIN
06.2019 - 06.2020
Crew
Braganza
05.2018 - 06.2019
High School Diploma -
Centennial High School
08.2017 - 06.2019
Crew
McDonalds
05.2017 - 08.2017
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