Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

ISABELLA MARTIN

Orlando,FL

Summary

Dynamic Shift Lead at Clean Juice with expertise in customer retention strategies and staff supervision. Proven ability to enhance productivity and elevate customer satisfaction through effective training and creative problem-solving. Skilled in POS systems, consistently delivering high-quality service and fostering a motivated team environment.

Overview

3
3
years of professional experience

Work History

Shift Lead

Clean Juice
Orlando, FL
10.2021 - 07.2024
  • Prepared an array of smoothies, juices, acai bowls, sandwiches, salads, toasts, and wraps.
  • Assisted in the training of new employees on company policies, operational procedures, and customer service standards.
  • Coordinated food and merchandise product shipments with proper labeling.
  • Supervised and led employees to maintain productivity and customer service levels.

Barista

Foxtail Coffee Co.
Orlando, FL
02.2024 - 06.2024
  • Crafted diverse coffee and tea beverages to enhance customer experience.
  • Prepared syrups and food items for menu variety.
  • Managed Kelly's Homemade Ice Cream section, ensuring quality and presentation for our franchise's location.
  • Learned how to operate, set up, and deep clean a traditional espresso machine.

Education

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
05-2028

High School Diploma -

Dr. Phillips High School
Orlando, FL
05-2024

Skills

  • Customer retention strategies
  • Creative problem solving
  • Sales proficiency
  • Training assistance
  • Staff supervision
  • POS system expertise
  • Opening and closing the store
  • Cash handling

Availability

Full availability including weekends and nights

Timeline

Barista

Foxtail Coffee Co.
02.2024 - 06.2024

Shift Lead

Clean Juice
10.2021 - 07.2024

Bachelor of Science - Psychology

University of Central Florida

High School Diploma -

Dr. Phillips High School

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