Isabella Martin
Williamstown,NJ
Summary
Outgoing and reliable with leadership experience and a strong work ethic. Thrive in fast-paced environments, enjoy working with people, and am always willing to put in the effort. Looking to grow and gain professional experience.
Overview
3
3
years of professional experience
Work History
Shift Leader
Richman's Ice Cream Company
Hammonton, New Jersey
04.2023 - Current
- Led shifts in a fast-paced environment, ensuring smooth operations during busy periods.
- Trained and supported new team members, boosting their confidence and readiness from day one.
- Handled POS transactions accurately, ensuring friendly and efficient customer service that enhanced customer satisfaction.
- Built positive customer relationships through attentive service and prompt issue resolution.
- Balanced multiple roles—food preparation, serving, and front counter—while maintaining organization and positivity.
- Maintained a clean and welcoming environment for customers and team members alike.
- Remained calm and focused under pressure during peak hours and high-volume shifts.
- Communicated effectively with coworkers, improving service efficiency and strengthening team collaboration.
Education
Bachelor of Science - Marketing
Rowan University
Glassboro, NJ05-2028
High School Diploma -
Williamstown High School
Williamstown, NJ06-2024
Skills
- Training and development
- Operational standards
- Team performance
- Work assignment
- Time management and flexibility
- Strategic thinking
- Decision-making
- Communication and leadership
- Active listening
- Positive attitude
Timeline
Shift Leader
Richman's Ice Cream Company
04.2023 - Current
Bachelor of Science - Marketing
Rowan University
High School Diploma -
Williamstown High School