Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabella McDonald

Frisco,Texas

Summary

I am a diligent student who offers exemplary hospitality service, and expresses enthusiasm for helping others. I am comfortable working in fast-paced environments with heavy workloads, and am dedicated when it comes to adapting to new rules and understanding the type of management I am under. My strong work ethic and effective communication skills, make me eager to contribute to a dynamic team and complete the company's organizational goals. I am a hardworking employee with experience in customer service, multitasking, and time management abilities. I am devoted to giving every customer a positive and memorable experience that will leave them feeling optimistic about their experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Madewell
Plano, Texas
08.2024 - Current
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Volunteer

No Employment
Frisco, Texas
06.2021 - Current
  • Mentored little kids at a Church Summer Camp, which ultimately taught me how to work with very little supervision in a highly stimulated environment
  • Volunteered at a soup kitchen, which taught me how to utilize teamwork, in order to accomplish our goal of packaging set amount of meals.
  • Joined "Eco-Club" at my school where the goal was to pick up trash around the school, which taught me how to work side-by-side with others, in order to make our school a better place.

Hostess/To-Gos

Taverna Rossa
Plano, Texas
07.2021 - 08.2024
  • Provided quality customer service by addressing customer needs promptly.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors to maintain a well- kept area.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.

Education

Associates of Art -

Collin College
Plano, TX
05.2027

Skills

  • Communication
  • Customer service expertise
  • Effective Multitasking
  • Phone Etiquette
  • Strong interpersonal skills
  • Complaint Handling
  • Guest Engagement
  • Service prioritization

Certification

  • HubSpot Social Media Marketing Certification (2024)//Online Course- HubSpot.com
  • Social Media Marketing: The User Journey Certification (2023)// Online Course- FutureLearn.com

Timeline

Sales Associate

Madewell
08.2024 - Current

Hostess/To-Gos

Taverna Rossa
07.2021 - 08.2024

Volunteer

No Employment
06.2021 - Current

Associates of Art -

Collin College

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Isabella McDonald