Isabella Miller
Laurel Springs,NC
Summary
I am a resident of Alleghany county since birth. I have always loved working in an office setting especially involving doctor offices of all kinds. I love to interact with customers I think that's one of the most rewarding parts of being a receptionist is the relationships you can form with your clients. I currently work in a very fast paced setting with high volumes of stress. I love a good fast paced challenge but I would love to settle down in a more professional, and calm setting. I am devoted to taking care of my clients in a professional but compassionate manor.
Overview
2
2
years of professional experience
Work History
Receptionist
Twin Oaks Veterinary Hospital
04.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- getting patients prescription orders filled and ready for them.
- Sending records to other facilities promptly
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Operated multi-line telephone system to answer and direct high volume of calls.
Vet Assistant
Glade Creek Animal Hospital
03.2021 - 04.2022
- Answered owner animal health questions and advised on best care practices.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
Education
High School Diploma -
Alleghany High School
Sparta, NC05.2025
Associate of Business Administration -
Wilkes Community College
Wilkesboro, NC05.2025
Skills
- Business Operations Understanding
- Telephone Skills
- Customer and Client Relations
- Office Equipment Operation
- Multi-Line Telephone Systems
- Time Management
- Visitor Check-In
- Schedule Management
- Verbal and Written Communication
Timeline
Receptionist
Twin Oaks Veterinary Hospital
04.2022 - Current
Vet Assistant
Glade Creek Animal Hospital
03.2021 - 04.2022
High School Diploma -
Alleghany High School
Associate of Business Administration -
Wilkes Community College
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