Managed reservations, waitlists, and special requests for large parties.Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests. Monitored dining room activity to ensure all guests were receiving optimal service. Greeted customers and escorted them to their tables.
ensuring that everyone is seated properly while creating a welcoming atmosphere for guests. Managing reservations and communicating effectively with staff in busy hours. In rushes, it's important to maintain cleanliness and organization, and engage with people in feeling valued.
Responsible for blending smoothies to customers' satisfaction. duties include maintaining a clean and organized workspace while efficiently handling payment transactions. Being positive and offering help to other employees is important to the work environment.
time management
effective communication
dependability
customer service experience
organization
multi-tasking
Active Learning