Isabella Munday
Springfield,TN
Summary
Versatile and dynamic professional with a proven track record in the hospitality and logistics sectors. Excelled in enhancing customer experiences and streamlining operations, showcasing exceptional multitasking and POS system proficiency. Demonstrates a strong work ethic and exceptional customer service, contributing to significant efficiency improvements and positive guest feedback.
Overview
9
9
years of professional experience
Work History
Server
Sweet Milk
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Authentic Coffee Company
01.2016 - Current
- Experience in business management, distribution of payroll to employees, purchasing stock merchandise, and managing the POS system.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Food Runner
Martins BBQ Joint
02.2022 - 12.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Warehouse Worker
Propack Logistics Services
04.2020 - 02.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Undergraduate - Pre-Nursing
Volunteer State Community College
Gallatin, TNHigh School Diploma -
White House Heritage High School
White House, TN01.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Sales techniques
- Order accuracy
- Quality control
- Food safety practices
- Point of sale operation
- Inventory management
- Task prioritization
- POS operation
Timeline
Server
Sweet Milk
01.2025 - Current
Food Runner
Martins BBQ Joint
02.2022 - 12.2024
Warehouse Worker
Propack Logistics Services
04.2020 - 02.2022
Barista
Authentic Coffee Company
01.2016 - Current
Undergraduate - Pre-Nursing
Volunteer State Community College
High School Diploma -
White House Heritage High School
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