Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Isabella Nilsen

Springfield,OR

Summary

Dedicated customer service professional with over three years of experience in fast-paced
environments, skilled in delivering exceptional service and ensuring customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

EXPO/SERVER

Cornucopia
07.2024 - Current
  • Provided excellent customer service to enhance dining experience.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Performed opening and closing duties
  • Took and processed orders accurately using point-of-sale system.

LEAD HOST

Blu Mist Restaurant and Bar
02.2023 - 10.2023
  • Assigned reservations and customers to tables suitable for needs and restaurant section rotation.
  • Answered all customer questions to their complete satisfaction
  • Supported servers and bussers with keeping the dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout their dining experience.

CREW MEMBER

All American Ice Cream
05.2022 - 01.2023
  • Processed customers' payments quickly and accurately.
  • Ensured customer satisfaction by providing excellent customer service.
  • Cleaned and stocked the store when needed.
  • Opened and closed the store independently

CASHIER

Wetzel Pretzel
10.2021 - 05.2022
  • Gained experience in customer service
  • Addressed guest needs, questions, or concerns to create optimal experience
  • Operated the cash register/POS system and processed various forms of payment.

Education

High School Diploma - General Studies

SPS Online
06.2025

General Studies

Springfield High School
04.2023

Skills

  • Detail Oriented
  • Customer Service
  • Team Work
  • Cash Handling
  • POS system
  • Problem Solving
  • Critical Thinking
  • Organization

Certification

  • Alcohol Server Education course
  • Olcc Permit
  • ServSafe food handlers permit

LANGUAGES

English | Native

Timeline

EXPO/SERVER

Cornucopia
07.2024 - Current

LEAD HOST

Blu Mist Restaurant and Bar
02.2023 - 10.2023

CREW MEMBER

All American Ice Cream
05.2022 - 01.2023

CASHIER

Wetzel Pretzel
10.2021 - 05.2022

General Studies

Springfield High School

High School Diploma - General Studies

SPS Online

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