Overview
Work History
Education
CAMPUS & COMMUNITY INVOLVEMENT
Certification
Timeline
Generic

Isabella Ortega

San Diego,CA

Overview

3
3
years of professional experience
1
1
Certification

Work History

Desk Receptionist

Math Statistic Learning Center
San Diego, CA
01.2024 - Current
  • Greeted students and provided them with the correct tutor
  • Answered incoming calls, responded to inquiries and directed calls accordingly.
  • Project tickets for tutors and TA's to manage the flow of incoming students and to keep track of funding
  • Performed data entry tasks into various databases such as Microsoft Office applications.

Pool Server

Seven Oaks Country Club
Bakersfield, CA
05.2023 - 08.2024
  • Delivered food to tables in a timely manner while ensuring accuracy of orders.
  • Maintained cleanliness of the restaurant by wiping tables, sweeping floors and organizing seating area.
  • Provided friendly and courteous service to members at all times.

Outbound Call Center Agent

SAMS360
Bakersfield, CA
05.2021 - 08.2022
  • Made outbound calls for Bakersfield representatives such as Patty Gray, Laurel Sheffield, and David Valadao
  • Suggested ways to enhance the overall customer experience.
  • Answered incoming calls promptly and professionally within company standards.
  • Maintained a high level of customer satisfaction by providing accurate and helpful responses.

Education

Bachelor of Science - Biology B.S.

San Diego State University
San Diego, CA
05-2026

CAMPUS & COMMUNITY INVOLVEMENT

Member & Mentor, Pre-physician Assistant Student Association                                   January 2023 to Current

  • Student organization that brings students together aspiring to be physician assistants
  • Contribute to an environment of motivation and mutual support among other students
  • Facilitate personalized support for mentees, imparting advice on crafting effective class schedules, identifying opportunities for gaining patient care experience, and volunteering, thereby fostering their professional growth and passion for the healthcare field

Director of External Fundraising, Dance Marathon at SDSU                                          January 2024 to Current

  • Year-long fundraising effort benefiting the patients and families at Rady Children’s Hospital-San Diego, our local Children’s Miracle Network Hospital
  • In charge of creating fundraising challenges, games, and new ideas at these events as well as opportunity drawings and securing all those prizes from local businesses and companies
  • Recruiting other passionate students to raise money and join the organization

Certification

  • CPR certified through American Safety & Health Institute till 05/19/2026
  • Food Handler
  • Responsible Beverage Service

Timeline

Desk Receptionist

Math Statistic Learning Center
01.2024 - Current

Pool Server

Seven Oaks Country Club
05.2023 - 08.2024

Outbound Call Center Agent

SAMS360
05.2021 - 08.2022

Bachelor of Science - Biology B.S.

San Diego State University
Isabella Ortega