Greeted students and provided them with the correct tutor
Answered incoming calls, responded to inquiries and directed calls accordingly.
Project tickets for tutors and TA's to manage the flow of incoming students and to keep track of funding
Performed data entry tasks into various databases such as Microsoft Office applications.
Pool Server
Seven Oaks Country Club
Bakersfield, CA
05.2023 - 08.2024
Delivered food to tables in a timely manner while ensuring accuracy of orders.
Maintained cleanliness of the restaurant by wiping tables, sweeping floors and organizing seating area.
Provided friendly and courteous service to members at all times.
Outbound Call Center Agent
SAMS360
Bakersfield, CA
05.2021 - 08.2022
Made outbound calls for Bakersfield representatives such as Patty Gray, Laurel Sheffield, and David Valadao
Suggested ways to enhance the overall customer experience.
Answered incoming calls promptly and professionally within company standards.
Maintained a high level of customer satisfaction by providing accurate and helpful responses.
Education
Bachelor of Science - Biology B.S.
San Diego State University
San Diego, CA
05-2026
CAMPUS & COMMUNITY INVOLVEMENT
Member & Mentor, Pre-physician Assistant Student Association January 2023 to Current
Student organization that brings students together aspiring to be physician assistants
Contribute to an environment of motivation and mutual support among other students
Facilitate personalized support for mentees, imparting advice on crafting effective class schedules, identifying opportunities for gaining patient care experience, and volunteering, thereby fostering their professional growth and passion for the healthcare field
Director of External Fundraising, Dance Marathon at SDSU January 2024 to Current
Year-long fundraising effort benefiting the patients and families at Rady Children’s Hospital-San Diego, our local Children’s Miracle Network Hospital
In charge of creating fundraising challenges, games, and new ideas at these events as well as opportunity drawings and securing all those prizes from local businesses and companies
Recruiting other passionate students to raise money and join the organization
Certification
CPR certified through American Safety & Health Institute till 05/19/2026