Greeted students and provided them with the correct tutor
Answered incoming calls, responded to inquiries and directed calls accordingly.
Project tickets for tutors and TA's to manage the flow of incoming students and to keep track of funding
Performed data entry tasks into various databases such as Microsoft Office applications.
Pool Server
Seven Oaks Country Club
Bakersfield, CA
05.2023 - 08.2024
Delivered food to tables in a timely manner while ensuring accuracy of orders.
Maintained cleanliness of the restaurant by wiping tables, sweeping floors and organizing seating area.
Provided friendly and courteous service to members at all times.
Outbound Call Center Agent
SAMS360
Bakersfield, CA
05.2021 - 08.2022
Made outbound calls for Bakersfield representatives such as Patty Gray, Laurel Sheffield, and David Valadao
Suggested ways to enhance the overall customer experience.
Answered incoming calls promptly and professionally within company standards.
Maintained a high level of customer satisfaction by providing accurate and helpful responses.
Education
Bachelor of Science - Biology B.S.
San Diego State University
San Diego, CA
05-2026
Certification
Certified Medical Assistant, State of California August 2024
CPR certified through American Safety & Health Institute till 05/19/2026
Food Handler
Responsible Beverage Service
CAMPUS & COMMUNITY INVOLVEMENT
Member & Mentor, Pre-physician Assistant Student Association 01/2023 to Current
Participated in a student led organization that brings students together aspiring to be physician assistants
Contributed to an environment of motivation and mutual support among other students
Director of External Fundraising, Dance Marathon at SDSU 01/2024 to Current
Engaged in a year-long fundraising effort benefiting the patients and families at Rady Children’s Hospital-San Diego, our local Children’s Miracle Network Hospital
Organized and created fundraising challenges, games, and new ideas at these events as well as opportunity drawings and securing all those prizes from local businesses and companies
Recruited other passionate students to raise money and join the organization
Volunteer, Rady Children's Hospital 02/2025 to Current
Engaged with pediatric patients through bedside visits and playroom activities.
Provided comfort and companionship to children and assisted child life specialists.