Overview
Work History
Education
Certification
CAMPUS & COMMUNITY INVOLVEMENT
Timeline
Generic

Isabella Ortega

San Diego,CA

Overview

4
4
years of professional experience
1
1
Certification

Work History

Desk Receptionist

Math Statistic Learning Center
San Diego, CA
01.2024 - Current
  • Greeted students and provided them with the correct tutor
  • Answered incoming calls, responded to inquiries and directed calls accordingly.
  • Project tickets for tutors and TA's to manage the flow of incoming students and to keep track of funding
  • Performed data entry tasks into various databases such as Microsoft Office applications.

Pool Server

Seven Oaks Country Club
Bakersfield, CA
05.2023 - 08.2024
  • Delivered food to tables in a timely manner while ensuring accuracy of orders.
  • Maintained cleanliness of the restaurant by wiping tables, sweeping floors and organizing seating area.
  • Provided friendly and courteous service to members at all times.

Outbound Call Center Agent

SAMS360
Bakersfield, CA
05.2021 - 08.2022
  • Made outbound calls for Bakersfield representatives such as Patty Gray, Laurel Sheffield, and David Valadao
  • Suggested ways to enhance the overall customer experience.
  • Answered incoming calls promptly and professionally within company standards.
  • Maintained a high level of customer satisfaction by providing accurate and helpful responses.

Education

Bachelor of Science - Biology B.S.

San Diego State University
San Diego, CA
05-2026

Certification

  • Certified Medical Assistant, State of California August 2024
  • CPR certified through American Safety & Health Institute till 05/19/2026
  • Food Handler
  • Responsible Beverage Service

CAMPUS & COMMUNITY INVOLVEMENT

Member & Mentor, Pre-physician Assistant Student Association                                    01/2023 to Current

  • Participated in a student led organization that brings students together aspiring to be physician assistants
  • Contributed to an environment of motivation and mutual support among other students

Director of External Fundraising, Dance Marathon at SDSU                                         01/2024 to Current

  • Engaged in a year-long fundraising effort benefiting the patients and families at Rady Children’s Hospital-San Diego, our local Children’s Miracle Network Hospital
  • Organized and created fundraising challenges, games, and new ideas at these events as well as opportunity drawings and securing all those prizes from local businesses and companies
  • Recruited other passionate students to raise money and join the organization

Volunteer, Rady Children's Hospital                                                                           02/2025 to Current

  • Engaged with pediatric patients through bedside visits and playroom activities.
  • Provided comfort and companionship to children and assisted child life specialists.

Timeline

Desk Receptionist

Math Statistic Learning Center
01.2024 - Current

Pool Server

Seven Oaks Country Club
05.2023 - 08.2024

Outbound Call Center Agent

SAMS360
05.2021 - 08.2022

Bachelor of Science - Biology B.S.

San Diego State University
Isabella Ortega