Isabella Pandolfi
Haiku
Summary
Hostess with background in hospitality industry. Skilled in manning high-volume dining environment and working together with teammates to deliver excellent customer service.
Overview
3
3
years of professional experience
Work History
Hostess
Vana
05.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as seating customers in accurate table sections, greeting guests, and updating reservation logs.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
The Bistro-Ritz Carlton Bacara
03.2022 - 07.2022
Hostess
Better Things Cafe
02.2021 - 08.2021
Cashier
Mana Foods Healthfood Store
10.2020 - 01.2021
- Kept section of the store neat while organizing and restocking merchandise
- Maintained cash drawer
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases and locate items
- Completed inventory counts and ordered merchandise.
Education
Associate of Arts - Fashion Design
Fashion Institute of Technology
New York, NY05.2025
Skills
- Attention to detail
- Organization
- Self-motivated
- Excellent communication skills
- Team player
- Customer Service
- Effective Multitasking
- Patience and Empathy
Languages
Italian
Timeline
Hostess
Vana
05.2023 - 09.2023
Hostess
The Bistro-Ritz Carlton Bacara
03.2022 - 07.2022
Hostess
Better Things Cafe
02.2021 - 08.2021
Cashier
Mana Foods Healthfood Store
10.2020 - 01.2021
Associate of Arts - Fashion Design
Fashion Institute of Technology
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