ISABELLA PEDREGON
San Antonio,TX
Summary
Enthusiastic and reliable professional committed to delivering exceptional customer service and creating memorable dining experiences for restaurant patrons. Skilled in anticipating customer needs, resolving complaints efficiently, and addressing issues promptly. Maintains focus and a positive attitude even in high-pressure and fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server
54th Street Grill & Bar
09.2023 - Current
- Provided excellent customer service to ensure satisfaction
- Responded efficiently to guest questions and complaints in a professional manner
- Collaborated with other restaurant staff members to guarantee efficient operations within the restaurant environment
- Followed health safety guidelines when preparing and serving food products
Food Runner
Las Palmas Mexican Restaurant
08.2022 - 01.2023
- Greeted customers in a friendly manner and took orders for to-go items
- Prepared special orders according to customer requests while maintaining high standards of quality assurance
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Provided excellent service and attention to customers when face-to-face and through phone conversations
Babysitter
Self-employed
08.2019 - 02.2022
- Tailoring activities based on the individual needs of each child under care
- Used organization and time management skills to multitask and keep children on set schedules
- Engaged with children on an individual basis to build positive, trusting relationships
- Remaining alert at all times while caring for multiple children simultaneously
Education
BBA - Business Administration And Management
San Antonio College
San Antonio, TX05.2027
Skills
- Customer Service
- Multitasking
- Positive Attitude
- Professionalism
- Customer Upselling
Community Service
- Made treats and goods for firefighters
- Donated handmade collars and leashes to the Humane Society
Timeline
Server
54th Street Grill & Bar
09.2023 - Current
Food Runner
Las Palmas Mexican Restaurant
08.2022 - 01.2023
Babysitter
Self-employed
08.2019 - 02.2022
BBA - Business Administration And Management
San Antonio College
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