Isabella Potts
Brookhaven,PA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
PJW Restaurant Group
08.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Customer Service Associate
Royal Farms
05.2021 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Crew Member
Wendy's
08.2019 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - Exercise Science
West Chester University of Pennsylvania
West Chester, PA05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Safe Food Handling
- Food Running
- High-volume dining
- Table Bussing
Timeline
Server
PJW Restaurant Group
08.2023 - Current
Customer Service Associate
Royal Farms
05.2021 - 03.2022
Crew Member
Wendy's
08.2019 - 05.2021
No Degree - Exercise Science
West Chester University of Pennsylvania
Similar Profiles
Emma McGinnisEmma McGinnis
Host at PJW Restaurant GroupHost at PJW Restaurant Group
Azira BenjaminAzira Benjamin
Pj Whelihans at Pjw Restaurant GroupPj Whelihans at Pjw Restaurant Group
McKenna MarsdenMcKenna Marsden
Server/Closing Team Lead at PJW Restaurant GroupServer/Closing Team Lead at PJW Restaurant Group
Yvonne TomassettiYvonne Tomassetti
Registered Nurse at Crozer Chester Medical CenterRegistered Nurse at Crozer Chester Medical Center
Tracy JohnsonTracy Johnson
Certified Medical Assistant, Gastroenterology at Crozer Chester Medical CenterCertified Medical Assistant, Gastroenterology at Crozer Chester Medical Center