Isabella Prestileo
Rosedale,MD
Summary
Detail-oriented Medical Assistant with expertise in patient intake, clinical documentation, and electronic health records. Committed to enhancing patient experiences through effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
American Cardiology & Nuclear Practice
Essex, MD, MD
05.2025 - Current
- Managed patient scheduling and appointment confirmations for cardiology services.
- Handled incoming calls and directed inquiries to appropriate departments efficiently.
- Coordinated patient check-ins and ensured accurate collection of medical information.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Medical Assistant
American Cardiology & Nuclear Practice
Rosedale, Maryland
05.2025 - Current
- Maintained accurate patient records in electronic health record systems, ensuring compliance with privacy regulations.
- Facilitated patient intake by recording medical histories accurately.
- Prepared examination rooms, ensuring cleanliness and optimal organization.
- Coordinated patient flow by answering phones, scheduling appointments, and greeting visitors to enhance patient experience.
- Assisted administrative staff by processing payments, contributing to efficient office operations.
Cashier
Hazelwood Inn
Baltimore, Maryland
08.2023 - 04.2025
- Processed cash, credit, and debit payments accurately, ensuring smooth transactions.
- Delivered friendly and attentive service to improve guest satisfaction.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Supported team operations by assisting with daily tasks and collaborating effectively.
Deli Clerk
Giant Food Stores
White Marsh, Maryland
01.2023 - 05.2023
- Operated slicing machines and scales to deliver consistent portioning of meats and cheeses for optimal customer satisfaction.
- Welcomed customers warmly upon arrival at the deli counter.
- Maintained cleanliness and organization of deli counter and surrounding areas to enhance customer experience and ensure efficient service.
- Adhered to health regulations regarding food handling and sanitation standards to ensure food safety and compliance.
Education
Medical Assistant Certificate - Medical Assistance
Allstate Career School
Dundalk, MD05-2024
High School Diploma -
Chesapeake High School
Essex, MD05-2021
Skills
- Healthcare administration
- Patient intake and clinical documentation
- Customer service and support
- Problem solving and critical thinking
- Team collaboration and communication
- Medical terminology
- Vital signs measurement
Timeline
Medical Receptionist
American Cardiology & Nuclear Practice
05.2025 - Current
Medical Assistant
American Cardiology & Nuclear Practice
05.2025 - Current
Cashier
Hazelwood Inn
08.2023 - 04.2025
Deli Clerk
Giant Food Stores
01.2023 - 05.2023
Medical Assistant Certificate - Medical Assistance
Allstate Career School
High School Diploma -
Chesapeake High School