Summary
Overview
Work History
Education
Skills
Music, travel, dance, cooking, community service.
Timeline
Generic

Isabella Quintero

Gainesville,FL

Summary

Proven track record of enhancing customer engagement and service quality at Jeremiah's Italian Ice, showcasing strong multitasking and relationship-building skills. Spearheaded collaborative efforts with community partners at Kids First Foundation, driving increased program support. Bilingual and adept in POS systems, consistently prioritizes cleanliness and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Server

Jeremiah's Italian Ice
07.2024 - Current
  • Demonstrate strong multitasking skills by managing multiple tasks simultaneously without compromising service quality.
  • Greeted incoming customers and provided a friendly customer service.
  • Explained ice cream flavors, toppings, and the store specialty to customers.
  • Served ice cream promptly with focused attention on customers' needs.
  • Collaborate with team members during busy shifts for efficient workflow.
  • Operate POS system to process customer payments.
  • Maintain the store clean and organized, ensuring a positive environment for customers and coworkers.
  • Manage long lines of customers during peak times while maintaining calm under pressure.
  • Prepare italian ices orders quirky while adhering to proper food safety guidelines.
  • Notify supervisor of low product inventory.
  • Manage promotional events to attract new customers.

Activity Assistant Coordinator

Kids First Foundation
08.2019 - 06.2021
  • Strengthened relationships with community partners, like schools and Girl Scout Troops, leading to enhanced support for activity programs and increased opportunities for collaboration.
  • Inventoried event supplies such as sensory toys, arts and crafts materials, baking supplies, outdoor games to assist supervisors in budgeting and long-term event planning goals.
  • Created special programs such as easy baking, holiday decoration and memory activities.
  • Help group homes director to coordinate logistics for event and holiday decor and supplies.
  • Attended events to support staff members to enforcing procedures while creating fun atmospheres for the kids.
  • Provide leisure activities to less capable kids in rooms to provide engagement.
  • Promote exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activites.

Education

High School Diploma -

Olympic Heights High School
Boca Raton
05.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Customer Engagement
  • Cleanliness standards
  • Service prioritization
  • Bilingual (Spanish)
  • Reliable and Responsible
  • Relationship Building

Music, travel, dance, cooking, community service.

Since I remember, I've always been involved with my community, using the things I like to do to support autistic children and developmental disabled adults, making them feel productive and part of the society.


Timeline

Server

Jeremiah's Italian Ice
07.2024 - Current

Activity Assistant Coordinator

Kids First Foundation
08.2019 - 06.2021

High School Diploma -

Olympic Heights High School

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Isabella Quintero