Isabella Redfearn
Texarkana
Summary
I am a hardworking Business Administration student pursuing a Bachelor of Business Administration in Accounting with a 3.85 GPA. My experience in customer service and medical office administration has helped me build strong communication, organization, and time management skills. I enjoy learning new things, working with others, and taking on new challenges. As I continue working toward becoming a CPA, I hope to use my education and experience to make a positive impact while continuing to grow both personally and professionally.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Exceed Health Clinic
Texarkana
03.2025 - Current
- Greet and check in patients
- Verify insurance eligibility and process patient information correctly
- Manage phone calls and assist patients with scheduling
- Maintain daily cash sheets and ensure correct financial record keeping
- Coordinate appointment scheduling with patient flow in the clinic
- Create and manage the clinic's social media account
- Know information about various products that our clinic sells
- Design marketing material using Canva
- Maintain patient confidentiality through adhering to HIPAA
- Assist our provider and staff with administrative tasks to get through daily operations
- Demonstrate strong multitasking skills
Waitress
Chris's Martini Bar
Jensen Beach
05.2024 - 01.2025
- Delivered great customer service while in a busy environment
- Managed multiple tables at once efficiently
- Took customer payments and handled cash responsibly
- Built positive relationships with customers which made them want to return
- Developed better time management skills
- Progressed my communication skills
- Maintained cleanliness and organization in the restaurant
- Learned to adapt quickly
Retail Sales Associate
Vineyard Vines
West Palm Beach
12.2023 - 05.2024
- Helped customers select clothes and accessories
- Built positive relationships with customers
- Processed purchases, returns, and exchanges
- Maintained an organized and appealing sales floor
- Helped with inventory management by restocking and merchandise organization
- Exceeded sales goals
- Maintained knowledge about promotions and products
Education
BBA - Accounting
Texarkana A&M
Texarkana, TX12-2027
High School Diploma -
Jensen Beach High School
Jensen Beach, FL05-2023
Skills
- Problem Solving
- Time Management
- Team Collaboration
- Attention to Detail
- Organization
- Customer Service
- Cash Handling & Reconciliation
- Medical Office Administration
- Social Media Marketing
- Insurance Verification
- Microsoft Word
- Canva
Timeline
Medical Receptionist
Exceed Health Clinic
03.2025 - Current
Waitress
Chris's Martini Bar
05.2024 - 01.2025
Retail Sales Associate
Vineyard Vines
12.2023 - 05.2024
BBA - Accounting
Texarkana A&M
High School Diploma -
Jensen Beach High School