Isabella Reid
Yakima
Summary
Dependable team member with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
10
10
years of professional experience
2015
2015
years of post-secondary education
Work History
Multifunction Specialist
Mission Thrift Store
Yakima
08.2024 - 11.2024
- Assisted customers with donations and purchases at community-focused thrift store.
- Organized merchandise displays to enhance shopping experience for visitors.
- Implemented inventory management practices to ensure product availability on shelves.
- Maintained cleanliness and organization of the sales floor and storage areas.
Reception/Donation Attendant
YWCA
Yakima
06.2024 - 08.2024
- Organized and maintained cleanliness of the reception area, including restocking supplies as necessary.
- Greeted visitors at the reception desk and answered inquiries from potential customers.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Assisted customers with donation drop-offs and provided friendly service.
- Sorted and organized incoming donations for processing and distribution.
- Maintained cleanliness and orderliness of donation area and surrounding spaces.
Crew Member
Dairy Queen Grill & Chill
Yakima
08.2023 - 11.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Cafe Worker/Lead Server
Living Care Retirement Community
Yakima
01.2023 - 07.2023
- Stocked supplies in dining areas as needed.
- Prepared and served meals according to dietary guidelines.
- Served specific meals to patients with special dietary needs.
Dietary Aide
Fieldstone OrchardWest
Yakima
04.2022 - 12.2022
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Provided assistance with meal setup, serving, and clean up as needed.
Beauty Advisor
Sally's Beauty Supply
Yakima
01.2022 - 04.2022
- Provided customers with product advice and recommendations based on their individual needs.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Ensured that all displays were neat and organized at all times.
Receiver Stocker
Lowes Home Improvment
Yakima
01.2021 - 11.2021
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Interacted pleasantly with guests to deliver quality customer service.
Customer Experience Associate
Macys Department Store
Yakima
02.2020 - 12.2020
- Assisted customers with product inquiries and order status updates.
- Answered incoming calls, emails, and chats in a timely manner.
- Developed strategies to increase customer loyalty and retention rates.
- Tracked shipment progress to ensure on-time delivery of products ordered by customers.
Dietary Aide/Server/Marketing Lead/Housekeeping
Peachtree Retirement Center
Yakima
02.2019 - 12.2019
- Delivered meals to residents and patients in their rooms when requested.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
Crew Member
Papa Murphy's
Yakima
03.2015 - 10.2018
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Adhered to health department regulations regarding food handling procedures.
- Assisted management team with inventory counts of food products and beverage supplies.
Education
High School Diploma -
Eisenhower High School
Yakima, WASkills
- Customer Service
- Health Code Compliance
- Inventory management
- Cash handling
- Team collaboration
- Effective communication
Timeline
Multifunction Specialist
Mission Thrift Store
08.2024 - 11.2024
Reception/Donation Attendant
YWCA
06.2024 - 08.2024
Crew Member
Dairy Queen Grill & Chill
08.2023 - 11.2023
Cafe Worker/Lead Server
Living Care Retirement Community
01.2023 - 07.2023
Dietary Aide
Fieldstone OrchardWest
04.2022 - 12.2022
Beauty Advisor
Sally's Beauty Supply
01.2022 - 04.2022
Receiver Stocker
Lowes Home Improvment
01.2021 - 11.2021
Customer Experience Associate
Macys Department Store
02.2020 - 12.2020
Dietary Aide/Server/Marketing Lead/Housekeeping
Peachtree Retirement Center
02.2019 - 12.2019
Crew Member
Papa Murphy's
03.2015 - 10.2018
High School Diploma -
Eisenhower High School