Summary
Overview
Work History
Education
Skills
References
Timeline
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ISABELLA RESTEGHINI

ISABELLA RESTEGHINI

HOPKINTON

Summary

Dynamic and results-driven professional with extensive experience at Dunkin', excelling in customer service and team leadership. Proven ability to enhance customer satisfaction and loyalty through efficient order processing and problem-solving. Skilled in cash handling and maintaining an organized environment, fostering a collaborative team atmosphere.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin'
Upton
04.2024 - Current
  • Operated Drive Thru order taking and window service in a timely and accurate manner
  • Serve customers efficiently, ensuring satisfaction and repeat business
  • Maintain store cleanliness and organization, contributing to a positive customer experience
  • Assist in training new staff, fostering a collaborative and supportive team environment
  • Made food and drink orders accurately
  • Packaged orders accurately

Front End Associate/Grocery Team Member

Price Chopper
Hopkinton
07.2022 - 01.2024
  • Processed customer transactions efficiently, reducing wait times and enhancing satisfaction
  • Resolved customer issues promptly, boosting repeat business and loyalty
  • Trained new employees, improving team performance and service quality
  • Managed cash register operations accurately, minimizing discrepancies and losses
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.

Cashier/Food Service

Dairy Queen
Ashland
03.2023 - 10.2023
  • Processed customer orders efficiently, reducing wait times and enhancing customer satisfaction
  • Managed cash transactions accurately, ensuring balanced registers and minimized errors
  • Collaborated with team to maintain clean and organized work environment, improving service speed

Education

Public Health Sciences

University of Massachusetts, Amherst
Amherst, MA
05-2028

Skills

  • Team Leadership
  • Time Management
  • Communications
  • Organizational Skills
  • Problem-solving
  • Customer Service
  • Cash Handling
  • Food Handling

References

References available upon request.

Timeline

Crew Member

Dunkin'
04.2024 - Current

Cashier/Food Service

Dairy Queen
03.2023 - 10.2023

Front End Associate/Grocery Team Member

Price Chopper
07.2022 - 01.2024

Public Health Sciences

University of Massachusetts, Amherst

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ISABELLA RESTEGHINI