Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Reyes

Haledon,NJ

Summary

Dynamic assistant studio manager with a track record of driving growth at Orangetheory Fitness Ramsey, where I leveraged my sales acumen and CRM expertise to exceed key performance indicators by 20%. Expert in fostering client relationships, I excel in delivering strategic marketing and top-tier customer service.

Overview

3
3
years of professional experience

Work History

Assistant Studio Manager

Orangetheory Fitness
12.2023 - Current
  • Monitored and analyzed sales performance metrics and trends while managing sales incentive programs, resulting in a 20% increase in sales productivity and a 30% increase in customer satisfaction.
  • Maintain exceeding monthly sales by a 30% increase while executing companies mission efficiently.
  • Collaborated with Studio Manager to develop strategic plans for business growth, while contributing a 80% increase in closings.

Sales Associate

Orangetheory Fitness
08.2023 - 12.2023
  • Deliver exceptional customer service by portraying an accommodating and engaging attitude, and building and maintaining professional client relationships
  • Exceeded monthly sales goal by 10% in first two months consecutively earning Proven SA
  • Closed sales with 30+ clients, resulting in a 40% increase in closed deals and a 25% increase in revenue
  • Monitored customer accounts and provided timely follow-ups, resulting in 80% customer satisfaction scores and a 90% customer retention rate.

Beauty Advisor

Ulta Beauty
08.2021 - 08.2022
  • Provided customer service with product recommendations based on their desired look, resulting in an increase in sales of products by 15%
  • Performed and initiated duties assigned by management including but not limited to training new employees and executing planogram design efficiently throughout the day/night shift
  • Operated behind the cash register for easy customer checkout as well as selling store credit cards with the goal of a 20% increase each week.

Education

Bachelor of Science - Marketing

Ramapo College of New Jersey
Mahwah, NJ
05.2023

Skills

  • Client Relationship Management
  • Software Proficiency
  • Mindbody Online
  • Orangebook
  • Microsoft Office
  • Performance Evaluation
  • Video Editing
  • Sales Techniques
  • Video Editing
  • Sales Techniques

Timeline

Assistant Studio Manager

Orangetheory Fitness
12.2023 - Current

Sales Associate

Orangetheory Fitness
08.2023 - 12.2023

Beauty Advisor

Ulta Beauty
08.2021 - 08.2022

Bachelor of Science - Marketing

Ramapo College of New Jersey

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Isabella Reyes